Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sangita Pathal

Sangita Pathal

Gurgaon

Summary

Senior Technical Business Analyst - Team Lead with 6+ years of experience. Identifying and Driving Process Improvements using Automation for a telecom giant. Leading an agile team of developers, coordinating with global cross-functional teams, addressing day-to-day technical issues of the team, Stakeholders management for smooth delivery of project. Experienced in cloud network administration.

Overview

7
7
years of professional experience

Work History

IT Analyst

Tata Consultancy Services
Noida
11.2017 - Current

Business Analyst (Nov 2020 - Present)

  • Business Analysis: Created Business Decision, Pre-Analysis, Study documents during planning and implementation phases for newly proposed Product.
  • Secured business approval from Program Management after critical evaluation of the business outcome, cost estimates, resource gathering, time plan.
  • Project Ownership: Taking ownership of end to end project implementation timeline and Providing weekly status updates to Program management.
  • Agile WoW/ Leadership: Organising daily stand up meeting to track the progress of tasks, discuss and address issues faced by the Team.
  • Technical Documentation: Prepared and maintained documentations outlining project scope, objectives and deliverables.
  • Stakeholder Management: Collaborated and building rapport with globally located cross-functional teams for various project requirements.
  • Access Administration: Providing operational support for the automation environment. ex- Access administration of Jenkins, Gerrit, Database, VDIs etc.
  • Network Administration: Set up a secured development environment considering firewalls/proxy settings, data encryption to protect data from unauthorized access and exposure.
  • Identifying process improvement ideas to automate existing manual processes involved in Cloud network administration.

Network Administration (Jan 2019 - Oct 2020)

  • Configured, maintained, and monitored virtual machines, network connectivity, access control in the cloud environment.
  • Configured and maintained IAM (Identity and Access Management) tools such as Active Directory, ensuring secured access control across multiple platforms.
  • Maintaining Firewalls, Proxy, Route Leaks connections
  • Provided troubleshooting support to end user with zero escalations.

AEM Developer (Nov 2017 - Dec 2018)

  • Migrated legacy static webpages to dynamic webpage using AEM (Adobe Experience Manager)
  • Created out of the box components and used pre-defined components for web page content authoring.

Education

Bachelor of Technology - Electrical Engineering

College of Engineering And Technology (Now OUTR)
Bhubaneswar
05-2017

Skills

  • Business Analysis
  • Project Management
  • Team Leadership
  • Stakeholder Management
  • Agile WoW
  • Cloud computing
  • Network Administration
  • Identity and Access Management
  • IT Security Assessment

Languages

English, Odia
First Language
Hindi
Advanced
C1

Timeline

IT Analyst

Tata Consultancy Services
11.2017 - Current

Bachelor of Technology - Electrical Engineering

College of Engineering And Technology (Now OUTR)
Sangita Pathal