Summary
Work History
Education
Skills
Languages
Websites
Timeline
Generic
Sanif Khan

Sanif Khan

Sitarganj

Summary

Dynamic Customer Service Executive with a proven track record at Sanif, excelling in complaint handling and live chat support. Recognized for enhancing customer satisfaction through effective issue resolution and payment management. Committed to driving customer retention and fostering seamless experiences by collaborating with cross-functional teams.

Work History

Customer Service Executive

SANIF
Miami
10.2024 - 01.2025
  • Provided exceptional customer support by handling inquiries, complaints, and service requests via live chat.
  • Resolved customer issues efficiently, ensuring a high satisfaction rate.
  • Processed orders, returns, and refunds while ensuring accuracy and adherence to company policies.
  • Worked closely with order departments (Sales, technical support, etc.). To provide seamless customer experiences.

Education

Bachelor of Commerce -

Asim Siddique Memorial Degree College
Budaun
03-2024

High School Diploma -

Shelley School
Sitarganj
03-2018

Skills

  • Payment management
  • Public speaking
  • Complaint handling
  • Product sales
  • Call control
  • Live chat support
  • Customer retention
  • Issue escalation
  • Customer queries
  • Company policy adherence

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Customer Service Executive

SANIF
10.2024 - 01.2025

Bachelor of Commerce -

Asim Siddique Memorial Degree College

High School Diploma -

Shelley School
Sanif Khan