To work with practical and positive attitude with the best in the best manner and Acquire proficiency in professional skills thus providing the best of the services for the concern and its client.
Overview
17
17
years of professional experience
Work History
AVP & Corp Underwriting Manager - Commercial
Liberty General Insurance Limited
09.2019 - Current
Managing corporate accounts like Royal Enfield, Century Rayon, Pfizer India, HUL, POSCO India, Dabur India etc
Along with corporate accounts supporting other channel of Commercial lines consisting Fire, Engineering, Marine & Miscellaneous products
Attending day to day proposals referred by fellow underwriters for approval and taking decision basis risk information those in my underwriting authority
Recommending the referrals to Underwriting Head with all the Risk information those beyond my underwriting authority
Handling Internal Technical Audit
Finalizing Terms and Pricing for new tie-up banca portfolio and providing service for bulk quote generation and policy issuance enablers for Bulk proposals
Portfolio Management for New Tie-up banks and Non Banking Financial company
Accompanying sales team on visit to Agent,Client and Intermediary and Banks & NBFC as & when required
Analyzing the portfolio of client and agent periodically and taken the respective measures to achieve the NWP and manage the loss ratio
Working on two major projects Like India Data Program and Partner Portal
Working with Product Team to file the New products with IRDAI
Co ordinate with IT and TCS team to develop the new products and the change requirement in system to manage the day to day business
Created Pre Underwritten Raters for Retail and Banca business to manage the business
Created Uw raters to compute the premium without any errors
Had received the customer experience award
Had received the Race Champion awarded for Quarter 1
Managing Team of Commercial Operation for all lines of Business
Coordinating with various stakeholders like U/W, IT, Finance to develop system for various products for ease of doing business
Providing the signoff to all stakeholders for the new product which is going to live in system
Processing & Issuance of policies of Property, Miscellaneous, Engineering, Marine and Liability Products if the volume is high
Quality checking of various products
Supporting PAN India for issuance of policies and discrepancy resolutions
Helping UW to understand the backend and front end system
Maintenance of MIS of Marine declaration and Installment premium of Project policies which is then sent to Sales Team on monthly basis
Coordinating with Client and Intermediary for resolution of operation issues especially eMarine facility for Marine Open/STOP policies
Resolving the queries of Internal and External Auditor
Doing UAT for all the new products in a core system called 'GENISYS'
Understanding the URS of new product which needs to be get lived in system and providing the sign off of same
Providing the signoff to all stakeholders for the new product which is going to live in system
Coordinating with all stakeholders for requirement gathering process for any new system to provide better service to the customer
Coordinating with Banca Team for the new process and system for smooth functioning of operational issues during new tie up of Banca partners
Supporting the corporate channel by providing the fast track services to key clients and Intermediary like Mars Enterprises, Godrej, Marsh brokers
Taking Initiatives and guiding other team members of Non Motor group for ensuring 100% booking of GWP month on month
Providing Training to new joiners to understand the product and system
Mentoring new joiners and making On board easy for them and being a touch point for all their queries
Had received the 'Rising Star Award' for best performer in Operation and HR for the Year 2016 from CEO - Mr
Roopam Asthana
Promoted as 'Commercial Operation Manager' in the year April 2016
Promoted as 'AVP - Chief Operation Manager Commercial' in the year March 2018
Assistant Manager - Operations
Future Generali India Insurance Company Ltd.
09.2008 - 12.2013
Processing & Issuance of policies of Property, Miscellaneous, Engineering and Liability products
Quality checking
Customer servicing
Financial reconciliation
Cheque bounce processing
Debtor list clearance
Manage to support other branches issuances
MIS of declaration and installment premium which is then sent to marketing team on monthly basis
Underwriting of Property, Miscellaneous & Engineering products
Providing Quotes and Calculations for new business and endorsements as per the underwriter's approvals
Attending to walk in clients on priority and ensuring that service levels are maintained as per the defined SOP's
Servicing Agents and internal Stake holders by solving their query's and requests
Capturing customer request in the system and ensuring quality closure of the same
Tracking My CRM requests and complaints on daily basis
Supporting the corporate channel by providing the better services to all major clients like Cadbury, Bajaj Hindusthan, General Mills, Indofil Industries etc during their annual renewals and internal enhancements
Taking Initiatives and guiding other team members of Non Motor group for ensuring 100% booking of GWP month on month
Mentoring new joiners and making On board easy for them and being a touch point for all their queries
Promoted as 'Assistant Manager'
Back Office Assistant - Operations
TATA AIG General Insurance Company Ltd.
02.2008 - 09.2008
Processing & Issuance of Property lines of business both New Business & Renewal
Booking of Incoming Co-Insurance premium
Passing Financial & Non Financial endorsements
Making Applications Tracker
Dispatching of Policies to the Clients
Filing and Archiving of Back Papers and ensuring they are stored in compacter room
Had received the 'ATHENA AWARD' for best performer in the month of April
Education
Diploma In Management -
ICFAI
Licentiate - undefined
Insurance Institute Of India
04.2025
Bachelor - undefined
Mumbai University
12.2007
Higher Secondary School - undefined
Maharashtra Board
12.2004
State Secondary School - undefined
Maharashtra Board
12.2002
Skills
Hands on experience on P400 system and Front end system