Sanil Shankar

• As a Senior Project Manager in Tavant Manufacturing Practice, I am responsible for the successful delivery of Tavant's Award Winning and Industry Leading E2E Warranty Management solutions across various Industries like Automotive, Building Constructions, Farm Equipment, etc
• Technology Stack : Salesforce [ Service, Sales Cloud]
• Delivery Frameworks: Hybrid Project Management [Scrum]
• PM and ALM Tools: Jira, Smartsheet, Microsoft Project
• Versioning and Release Management: Jira, Github
• KPIs: Maintaining Project PnL @ 30-35%, Attrition under 15%, CSM Score above 85% while project handover, Customer Satisfaction Score (CSS) > 85%
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
• Partnered with project team members to identify and quickly address problems.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Monitored project progress, identified risks and implemented corrective measures to acquire success.
• Updated customers and senior leaders on progress and roadblocks.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Facilitated workshops to collect project requirements and user feedback.
• Analyzed project performance data to identify areas of improvement.

• Scrum Master and Project Manager of 25-30 team members engaged in the design, development, release management and maintenance of Adobe's Professional Services, Staffing, Territory assignment and Compensation and Platform Engineering Team
• Developed project management roadmap to define project objectives, timelines and milestones.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Led sprint reviews and planning meetings to promote full team engagement.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
• Jira Admin and Coach for Team
• Used Slack, Teams and Jira to automate tasks and improve team efficiency and happiness index

• Strategy Project Consultant on mid to large Digital Marketing campaigns for Bangalore based F&B outlets [Casa Piccosa], Co-working space [BHIVE] and a regional kannada language online media house [Sakkath Studios]
  Responsible for
  - Project Scheduling, Mile Stone setting, Toll gate meetings
  - Knowledge sharing calls and documentation of learnings for in house analysts
  - Data Analysis and Reporting to Directors and End Clients
• Provided professional services and support in a dynamic work environment.

References: Shesh Paplikar - CEO - BHIVE, RJ Pradeepa [Sakkath Studios]

• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Identified cost improvement changes and cost savings plans to increase company savings.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Role 1 – Project Transition Manager-China(Dalian)
• Led a site-to-site transfer transition project for a financial research process for a critical client who is a Global Leader in Media and Information. Successfully completed the transition despite challenges related to a hard deadline and language and regional barriers as this was in China.
• Role 2- Service Delivery Assurance Leader–Global (Bangalore, Pune)
• Role involves providing oversight and ensuring seamless process execution to all the 80+ Delivery accounts in terms of Financial Discipline, Service Delivery, Risk & Compliance, People Practices and Delivery Transformation Developed a standard SDA scorecard for the LoB (Line of Business) despite complex mix of clients and practices
• Started a monthly Audit mechanism to check for evidence on compliance to the SDA scorecard parameters
• In terms of Financial Discipline – Revenue, OM%, Seat Utilization Index, Employee Band Mix etc is governed for over 80+ accounts
• High Profile Stakeholder Management Ensuring all Transition Projects are governed well and KPIs are tracked.
• All risks are flagged early [RAID Logs] with mitigation plans – Mile Stones and Toll Gates and Critical Paths were managed with high precision

• Over 8 years of experience managing delivery of analytical studies for top global FMCG giants servicing clients across Europe, APIMEA, LATAM and North America.
• Meticulous project manager with a 100% track record in delivering results Led transition and Upsell/Cross Sell initiatives targeting top FMCG clients in UK (Oxford), US (Chicago, New Jersey, Tennessee)
• Offshore Agile Team Project Manager to implement a Legacy Migration of in-house BI[Business Intelligence] Tools for end client
• Actively lead and created many fun@work teams and partnered with HR & managed yearly employee engagement programs
• Introduced several innovations like Process Risk Predictor, Mentorship Model, Process Quality Audit System, Knowledge Management Framework and Cross Flex Model, Project Management Framework for Analytical Projects based on Agile Methodology
• Was awarded the “Best Lean Six Sigma Project” within TCS India as well as globally recognized at first place in the PEX, IQPC Awards 2012 in Orlando, Florida, USA

• Supported clients with business analysis, documentation, and data modeling.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Charting & Reporting of Market data for IRI UK clients for the Grocery, Health & Beauty, and OTC (Over the Counter) Markets.

• Leading the team, prospect profiling, Old Follow-Ups, Vendor Relations, Events, aggressive direct marketing and sales dashboards & report creation
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Cultivated interpersonal skills by building positive relationships with others.
• Proven ability to learn quickly and adapt to new situations.

• Marketing, Pre-Sales, Post-Sales technical Support and Business Development for SEPL South India Operations for their cutting edge Engineering CAD/CAM/CAE Software products.
• Wrote documents and created presentations sharing technical details of products, technologies and solutions.
• Collaborated closely with sales, engineering and project management to support end-to-end processes.
• Developed messaging about key customer challenges and benefits of company solutions.
• Traveled to customer locations to deliver on-site talks and resolve problems with planned or previously deployed technical solutions.
• Supported sales teams with training and advice on diverse product technical issues.
• Consulted with customers on technical issues to achieve optimal solutions.
• Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
• Tracked key metrics and developed spreadsheets and data models.
• Identified appropriate marketing channels and target customers for campaigns.
• Managed campaigns for various clients that consistently exceeded sales goals.