Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
References
Timeline
Generic

Saniya Aggarwal

Chandigarh

Summary

Dynamic Senior Manager in Talent Acquisition at TaskUs India, recognized for achieving a 105% site delivery rate and leading a team of 35+ to optimize recruitment processes. Expert in compliance oversight and process automation, with a proven track record in enhancing operational efficiency and fostering a culture of excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior manager (talent acquisition)

TaskUs India
02.2022 - Current
  • Oversaw growth of Mohali site to over 3,900 personnel, maintaining a positive trajectory.
  • Managed team of 35+ members, actively recruiting for Mohali, Gurugram, and Noida locations.
  • Achieved best-in-class site delivery rate of 105% and maintained 100% SLA for over two years.
  • Led initiative for 'Speed to Proficiency' to reduce hiring time while preserving quality.
  • Implemented 'Profile for Success' program to improve training throughput and production efficiency.
  • Automated recruitment operations using tools such as Callify and Talkpush to enhance efficiency.
  • Developed and executed TA compliance framework ensuring thorough checks in all hiring processes.
  • Conducted successful external and internal client audits for two consecutive years with zero findings.
  • Developed strategic plans to optimize operational efficiency and resource allocation.
  • Implemented quality assurance processes to maintain high service standards.

assistant manager (HR operations)

Tynor Orthotics
09.2021 - 02.2022
  • Spearheaded hiring initiatives for middle and senior-level positions in domestic and global markets.
  • Introduced exit analysis and retention strategies to enhance employee satisfaction.
  • Executed HRMS upgrades to improve operational efficiency.
  • Implemented standardized HR policies and grievance redressal mechanisms.

assistant manager (talent acquisition)

Teleperformance
07.2018 - 09.2021
  • Handled hiring for projects ranging from 50 to 1,500+ seats.
  • Diversified sourcing through referrals, vendors, job portals, and campus drives.
  • Promoted gender diversity and PWD hiring initiatives across various teams.
  • Led hiring audits to optimize recruitment processes throughout India.
  • Managed leadership hiring while supervising team performance evaluations.

project associate

Confederation of Indian Industry (CII)
07.2017 - 02.2018
  • Designed and managed training and development programs, achieving 10% profit for department.
  • Coordinated task force deployment while collaborating with multiple stakeholders.

executive

Bharti Airtel
03.2016 - 03.2017
  • Oversaw D&D services across North India, implemented churn reduction strategies, and synchronized field operations with 15 engineers.
  • Developed strategic initiatives to enhance customer experience and service delivery.
  • Facilitated regular meetings to assess project progress and address challenges promptly.
  • Developed and implemented strategies to increase executive efficiency.
  • Created reports summarizing progress against organizational goals and objectives.

Education

MBA - Noida

Amity University
Noida
01.2016

B.E. - Baddi

Chitkara University
Baddi
01.2013

Skills

  • People management
  • Compliance oversight
  • Process automation
  • Crisis resolution
  • Problem solving
  • Recruitment automation
  • Compliance framework

Websites

Certification

  • Lean Six Sigma Green Belt, ongoing
  • Lean Six Sigma Yellow Belt, certified

Accomplishments

  • Most Valuable Player awarded for H2 2024
  • Quarter-on-quarter recognition has been received since 2024 to date
  • Recognized as 'Best Assistant Manager' twice

References

References available upon request.

Timeline

Senior manager (talent acquisition)

TaskUs India
02.2022 - Current

assistant manager (HR operations)

Tynor Orthotics
09.2021 - 02.2022

assistant manager (talent acquisition)

Teleperformance
07.2018 - 09.2021

project associate

Confederation of Indian Industry (CII)
07.2017 - 02.2018

executive

Bharti Airtel
03.2016 - 03.2017

MBA - Noida

Amity University

B.E. - Baddi

Chitkara University

Similar Profiles

CREATE PROFILE
Saniya Aggarwal