Tausif Kazi
Mumbai
Summary
Proven expertise in project management and client relations, delivering successful outcomes in fast-paced environments. Currently serving as Associate Project Manager at Lionbridge Technologies, specializing in project analysis, vendor management, and localization. Previous experience includes a role as Specialist in Workplace Experience at Endurance International Group, focusing on travel desk operations, and as a Travel Consultant at FCM Travel Solutions, managing comprehensive travel arrangements.
Overview
14
14
years of professional experience
Work History
Transcreation Account Manager
WPP Production
Mumbai
01.2026 - Current
- Managing client accounts to facilitate project delivery and satisfaction.
- Coordinating cross-functional teams to streamline project workflows effectively.
- Reviewing project briefs to ensure alignment with client objectives.
- Monitoring project timelines to maintain progress and meet deadlines.
- Developed creative briefs to guide production teams in execution.
- Maintaining documentation to support project transparency and accountability.
- Resolving customer issues and complaints with quick-thinking problem-solving.
- Tracking financial transactions for accounts, ensuring accurate billing and timely payment.
Associate Project Manager
Lionbridge Technologies
01.2022 - 12.2025
- Performs project analysis, writes project specifications, and creates RFQs
- Provides project/status information to Localization Manager, particularly for escalation and issue resolution
- Manage localization projects from beginning to end, by working with internal business partners and external vendors
- Conversing with clients and vendors to understand their need on the projects
- Supporting clients with their Annual reports localization
- Timely invoicing and PO creations of prompt payments
- Tools such as Gemini, TMS and Sap being used for vendor management
- Manage vendor relationships by answering linguistic queries, providing training, and general troubleshooting
- Performs change management
- Background establishing systems, supporting teams, and developing relationships
- Hands on MS office for preparing reports
Specialist - Workplace Experience
Endurance International Group India Private Limited
07.2019 - 10.2021
- Coordinated travel arrangements for employees, encompassing domestic and international flights.
- Managed records of travel and admin expenses for all cost centers.
- Managed daily office operations including stocking of consumables, snacks, and vending machines.
- Organized townhalls, ensuring all logistical requirements were met.
- Compiled data, produced visualisation charts and prepared reports on behalf of staff.
- Led cross-functional teams in high-stakes environments, fostering collaboration and driving successful outcomes.
Travel Consultant - Implant
FCM Travel Solutions India PVT LTD
05.2017 - 06.2019
- Handling corporate travel queries both International and Domestic travel
- Hotel stay, Visas, On Ground Transportation & Forex
- GDS Amadeus
- Preparing multi-city itinerary
- Conversing with clients for queries, travels as per their meetings
- Reissues, refunds, and cancellations
- Invoicing with clients
- Preparing reports of the travel data
Customer Sales & Service Agent
Emirates Airlines
03.2016 - 12.2016
- Interacted with customers to coordinate international and domestic bookings.
- Managed resolution of queries along with processing reissues, refunds, and cancellations.
- Resolved immediate concerns of terminal workers during active flights.
Travel Consultant - Implant
Uniglobe Mod Tours and Travels
07.2013 - 03.2016
- Handling Corporate queries relating to bookings (INTERNATIONAL AND DOMESTIC)
- GDS Amadeus
- Preparing multi-city itinerary
- Conversing with clients for queries
- Reissues, refunds, and cancellations
- Invoicing with clients
Guest Relations Executive
Airline Service Center ETIHAD AIRWAYS
10.2012 - 06.2013
- Resolved booking-related inquiries efficiently, both international and domestic.
- Expertise with GDS platforms including Amadeus and Sabre.
- Addressed customer queries related to reissues, refunds, and cancellations.
- Managed critical queries from Airport Staff during flight operations.
Education
BACHELOR OF COMMERCE (B.COM) -
Guru Nanak College of Arts Science and Commerce
Mumbai, Maharashtra01.2015
HIGHER SECONDARY EDUCATION (H.S.C) -
Ramanand Arya DAV College
Mumbai, Maharashtra01.2012
SECONDARY SCHOOL EDUCATION (S.S.C.) -
Udayachal High School
Mumbai, Maharashtra01.2010
Skills
- Task prioritisation
- Decision making
- Email handling
- Microsoft Office
- People Management
- Time scheduling and allocation
- Written and verbal communication
- Relationship Management
- Budget forecasting
Personal Information
- Height: 5ft 10in
- Weight: 75kgs
Hobbies and Interests
- Cooking
- Music
- Painting
Projects
- Current handling localisations for Deutsche bank, CEER, Berner Group
- Successful completion in transitioning localisation work for UBS, Le Monde, Google/Youtube
Disclaimer
I hereby declare that all above information stated here is true to the best of my knowledge.
Timeline
Transcreation Account Manager
WPP Production
01.2026 - Current
Associate Project Manager
Lionbridge Technologies
01.2022 - 12.2025
Specialist - Workplace Experience
Endurance International Group India Private Limited
07.2019 - 10.2021
Travel Consultant - Implant
FCM Travel Solutions India PVT LTD
05.2017 - 06.2019
Customer Sales & Service Agent
Emirates Airlines
03.2016 - 12.2016
Travel Consultant - Implant
Uniglobe Mod Tours and Travels
07.2013 - 03.2016
Guest Relations Executive
Airline Service Center ETIHAD AIRWAYS
10.2012 - 06.2013
BACHELOR OF COMMERCE (B.COM) -
Guru Nanak College of Arts Science and Commerce
HIGHER SECONDARY EDUCATION (H.S.C) -
Ramanand Arya DAV College
SECONDARY SCHOOL EDUCATION (S.S.C.) -
Udayachal High School