SANIYA SHAIKH
Oshawa
Summary
Experienced service oriented individual with excellent customer service skills, Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Cabin Crew Member
Interglobe Aviation Ltd, Indigo Airlines
09.2018 - 03.2023
- Worked as a Flight Attendant for over 4 years by following the safety and service protocols of the airline and provided an excellent customer service.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Responded to passenger emergencies to provide first aid.
Cashier
City Centre Mall
Mumbai, Maharashtra
03.2016 - 07.2018
- Assisted 100+ daily customers with checkout, answering outstanding questions.
- Collaborated with other cashiers, offering assistance to other teammates during busy times
- Managed inventory and directed support staff to assist customers who asked for specific grocery items.
- Recognized as employee of the quarter in 2018.
Education
Post Graduate Certification - Human Resources And Marketing Management
Trent University
Oshawa, Ontario, CanadaBachelor Of Commerce (B. Com) -
University Of Mumbai
Diploma - Aviation Hospitality and Travel Management, Aviation and Hospitality
Frankfinn Institute Of Air Hostess Training
MumbaiSkills
- Microsoft Word, Excel and PowerPoint
- Excellent written and oral Communication skills
- Problem Solving Skills
- Flexible and Multitasker
- Strong customer handling skills
- Quick Learner
- Guest Services
- Adult AED and CPR
AVALABILITY
- Tuesday - Available for full time work
- Thursday - Available for full time work
- Friday - Available for full time work
- Saturday - Available for full time work
- Sunday - Available for full time work
Not Available on Monday and Wednesday.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Cabin Crew Member
Interglobe Aviation Ltd, Indigo Airlines
09.2018 - 03.2023
Cashier
City Centre Mall
03.2016 - 07.2018
Post Graduate Certification - Human Resources And Marketing Management
Trent University
Bachelor Of Commerce (B. Com) -
University Of Mumbai
Diploma - Aviation Hospitality and Travel Management, Aviation and Hospitality
Frankfinn Institute Of Air Hostess Training
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