Sanjana
Training Manager
Gurgaon
Summary
Learning & Development professional with 10+ years of experience in training delivery, learner engagement, academic operations, mentoring programs, and large-scale program management. Skilled in designing and managing structured learning frameworks, facilitating training sessions, mentoring diverse learner groups, and driving capability-building initiatives across educational and professional environments.
Experienced in leading high-impact learning programs serving 18,000+ learners and managing teams of 200+ mentors, trainers, and coordinators. Adept at stakeholder management, performance tracking, training needs analysis, curriculum coordination, and data-driven learning interventions. Strong background in faculty coordination, learner performance improvement, onboarding and training module development, and operational excellence.
Proven ability to create engaging learning ecosystems that improve learner outcomes, team efficiency, and program effectiveness. Experienced in conducting mentoring sessions, communication workshops, interview guidance, and academic training for competitive examination aspirants.
Overview
1
1
Language
6
6
years of professional experience
Work History
Senior Sales Trainer
Ajay Vision Edu Pvt Lmt
07.2022 - 05.2025
- Developed and delivered comprehensive training programs for sales teams, enhancing product knowledge and sales techniques.
- Conducted needs assessments to identify skill gaps, tailoring training solutions to improve team performance.
- Mentored junior trainers, providing guidance on effective training methodologies and best practices.
- Collaborated with management to align training initiatives with organizational goals and sales strategies.
- Evaluated training effectiveness through feedback and assessments, making data-driven adjustments to programs.
- Facilitated workshops and interactive sessions that engaged participants and promoted active learning environments.
- Established a continuous improvement framework for training materials based on evolving market trends and team feedback.
Mentoring Program Coordinator
Ajay Vision Education Pvt Lmt
02.2022 - 05.2025
- Developed mentoring program curriculum to enhance participant engagement and learning outcomes.
- Coordinated training sessions, ensuring alignment with educational objectives and participant needs.
- Implemented assessment tools to evaluate mentor-mentee relationships and program effectiveness.
- Facilitated workshops, promoting best practices in mentorship and professional development strategies.
- Mentored staff in effective mentoring techniques, fostering a culture of continuous improvement.
- Enhanced program effectiveness by developing and implementing comprehensive mentoring strategies.
Regional Manager
Ajay Vision Edu Pvt Lmt
06.2024 - 03.2025
- Developed and implemented regional strategies to enhance educational outreach and student engagement.
- Led cross-functional teams to optimize operational processes and improve service delivery across multiple locations.
- Analyzed market trends to identify growth opportunities and inform strategic decision-making for regional initiatives.
- Established performance metrics to track progress, ensuring alignment with organizational goals and objectives.
- Collaborated with stakeholders to design innovative programs that addressed regional educational needs and challenges.
- Spearheaded training initiatives aimed at enhancing staff capabilities and improving overall team performance.
Training Recruitment Manager
Ajay Vision Edu Pvt Lmt
04.2023 - 03.2025
- Developed and implemented recruitment strategies to attract top talent across various departments.
- Streamlined candidate screening processes, enhancing efficiency in identifying qualified applicants.
- Led a team of recruiters, providing mentorship and guidance to improve hiring practices.
- Collaborated with department heads to understand staffing needs and align recruitment efforts accordingly.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Designed, developed, and implemented a successful recruitment process to fill more than 100 vacancies each year.
Trainer for Academic Excellence
Ajay Vision Education Private Limited
07.2021 - 09.2022
- Designed and delivered training programs enhancing student engagement and comprehension.
- Assessed learner performance to identify areas for improvement and tailored instructional strategies accordingly.
- Developed course materials utilizing various multimedia tools to enrich learning experiences.
- Collaborated with faculty to align training objectives with academic standards and institutional goals.
- Implemented feedback mechanisms to continuously refine training effectiveness and participant satisfaction.
- Facilitated workshops that promoted knowledge sharing among peers and fostered collaborative learning environments.
- Mentored junior trainers, providing guidance on best practices in instructional design and delivery techniques.
Monitoring and Evaluation Specialist
VisionIAS
08.2019 - 07.2021
- Developed monitoring frameworks to assess program effectiveness and impact.
- Analyzed data trends to inform strategic decision-making for program improvements.
- Collaborated with stakeholders to gather qualitative and quantitative data for evaluations.
- Implemented evaluation methodologies ensuring alignment with organizational goals and standards.
Education
Master of Arts (MA) - Economics
Indira Gandhi National Open University (IGNOU)
New Delhi, India 04.2001 -
PGDM - Educational Leadership And Management
Symbiosis University
04.2001 -
PGDM - Logistics Management
IGNOU
Delhi 04.2001 -
B.com - Accounting, HR, Communications, OB
Kurukshetra University
Panchkula, India 04.2001 -
Skills
Learning & Development (L&D)
Training Delivery & Facilitation
Program Management
Learner Engagement & Mentoring
Stakeholder & Team Management
Key Credentials
UPSC Civil Services: Mains Qualified - Demonstrated advanced understanding of Indian policy, governance, social justice, and economic development through rigorous national-level examination., State Topper (2012): Recognized for outstanding academic performance at the state level in higher secondary education and awarded by Governor. Top Merit List Holder.
Research & Publications under PFTI (Progressive Federation of Trade and Industry)
- Home-Based Women-Led MSMEs in Gurugram: Focus on Limited Access to Udyam Benefits. Research Objective: Diagnose awareness gaps, documentation hurdles, and last-mile barriers limiting formal registration and benefit uptake among women entrepreneurs. Methodology: Mixed-methods approach utilizing desk research, stakeholder interviews, and a small-N survey to gather qualitative insights. Key Output: Policy note recommending targeted outreach campaigns, assisted registration camps, and facilitation of linkage to government schemes.
- Two Decades of MSME Scaling in Gurugram: Focus on Trends, Drivers, and On-Ground Bottlenecks. Scope: Comprehensive analysis of sector growth patterns, cluster dynamics, supply-chain linkages, and regulatory/finance constraints over 20 years. Approach: Time-series data analysis combined with policy reviews, entrepreneur interviews, and specific case studies of successful scaling. Deliverables: Detailed report with executive summary and presentation-ready insights designed for policymakers and industry associations.
Timeline
Regional Manager
Ajay Vision Edu Pvt Lmt
06.2024 - 03.2025
Training Recruitment Manager
Ajay Vision Edu Pvt Lmt
04.2023 - 03.2025
Senior Sales Trainer
Ajay Vision Edu Pvt Lmt
07.2022 - 05.2025
Mentoring Program Coordinator
Ajay Vision Education Pvt Lmt
02.2022 - 05.2025
Trainer for Academic Excellence
Ajay Vision Education Private Limited
07.2021 - 09.2022
Monitoring and Evaluation Specialist
VisionIAS
08.2019 - 07.2021
Master of Arts (MA) - Economics
Indira Gandhi National Open University (IGNOU)
04.2001 -
PGDM - Educational Leadership And Management
Symbiosis University
04.2001 -
PGDM - Logistics Management
IGNOU
04.2001 -
B.com - Accounting, HR, Communications, OB
Kurukshetra University
04.2001 -