Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanjana Kamble

Manager Sales: Account Management
KHARGHAR

Summary

Experienced Assistant Manager: Client Servicing with over 6+ years of experience in Renewable Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

10
10
years of professional experience
7
7
years of post-secondary education

Work History

Key Account Manager

First View Media Ventures Pvt. Ltd.
10.2023 - Current

· Key Account initiatives, resulting in a 100% increase in annual revenue.

· Developed and maintained relationships with top-tier clients, ensuring customer satisfaction and loyalty.

· Collaborated with cross-functional teams to tailor solutions that met the unique needs of key accounts.

· Identified new business opportunities, leading to a global expansion.

· Successfully negotiated and closed high-value deals, exceeding quarterly sales targets.

  • Fostered strong client relationships, leading to increased loyalty and repeat business.
  • Strengthened client relationships through regular communication and effective problem solving.
  • Coordinated with marketing teams to create account-specific promotional materials, increasing brand visibility and engagement.
  • Initiated cross-selling and upselling strategies to maximize account revenue potential.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Leveraged CRM tools to track account interactions and sales progress, ensuring accurate forecasting and reporting.


Assistant Manager- Client Servicing

First View Media Ventures Pvt. Ltd.
04.2021 - 10.2023
  • Act as the primary point of contact between clients and internal team members across various departments.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
  • Developed team communications and information for meetings.
  • Increased customer satisfaction by resolving issues.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Utilized tools such as WordPress, Zoho CRM, Canva, and G Suite for client requirements and internal events.
  • Offered friendly and efficient service to customers, handling challenging situations with ease.
  • Used coordination and planning skills to achieve results according to schedule.
  • Prepared a variety of different written communications, reports, and documents.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Improved operations through consistent hard work and dedication.
  • Set up and closed domestic and international media partnerships, enhancing brand visibility and cooperation.
  • Negotiated vendor contracts for client gifting services.
  • Monthly uploading of website banners and generating reports.

Sr. Executive - Publishing/Executive, Client Servicing

FirstView Media Ventures Pvt Ltd
09.2015 - 04.2021
  • Created and delivered highly specialized information through digital information portals, print publishing, corporate trainings, and business events.
  • Provided valuable knowledge to individuals, businesses, and organizations globally, retaining clients and engaging new clients according to editorial planning.
  • Arranged articles, feature stories, and case-study write-ups from industry professionals.
  • Conducted live interviews at expos and conferences for top-level officials from the Renewable Energy Industry.
  • Managed the YouTube channel and LinkedIn profile of the brand to promote and make new contacts.
  • Updated web content for the company's website.
  • Represented the brand at Renewable Energy exhibitions.
  • Met publication deadlines and monthly editorial targets.
  • Managed magazine layout and maintained quality standards.
  • Coordinated with designers and printers to ensure timely and efficient job completion.
  • Set up media partnerships that brought exclusive cooperation and mutually beneficial publicity.

Consultant

BlueBel- Building Success
09.2014 - 09.2015
  • BlueBel is one of the fastest growing and proactive Executive search and Consultancy firm Aim at building long lasting relationship with clients and candidates and we have achieved this by consistently matching the right people for the right jobs Handling end to end recruitment processes Liaison with clients on a regular basis Conduct secondary research on industry/sector, company & competitors Screen, shortlist & telephonically interviewing relevant candidate Promptly informing the rejected candidates about the reason for the rejections Preparing reports on the no of closure, internal movements and offer decline numbers to ensure the flow of work to reach the aspire rates.

Education

MBA - Marketing

ITM University
Navi Mumbai, Maharashtra
03.2015 - 05.2017

BMS - Marketing

S. K. College of Science & Commerce
Navi Mumbai, Maharashtra
03.2012 - 04.2014

HSC - Science

Tilak College
03.2010 - 04.2011

S.S.C - undefined

St. Augustine High School
03.2009 - 05.2010

Skills

Upselling strategies

Timeline

Key Account Manager

First View Media Ventures Pvt. Ltd.
10.2023 - Current

Assistant Manager- Client Servicing

First View Media Ventures Pvt. Ltd.
04.2021 - 10.2023

Sr. Executive - Publishing/Executive, Client Servicing

FirstView Media Ventures Pvt Ltd
09.2015 - 04.2021

MBA - Marketing

ITM University
03.2015 - 05.2017

Consultant

BlueBel- Building Success
09.2014 - 09.2015

BMS - Marketing

S. K. College of Science & Commerce
03.2012 - 04.2014

HSC - Science

Tilak College
03.2010 - 04.2011

S.S.C - undefined

St. Augustine High School
03.2009 - 05.2010
Sanjana KambleManager Sales: Account Management