SANJANA Naik
Retail Sales Executive
Bangalore
Summary
A dynamic professional with 1+ years experience in providing excellent customer service in the specialty coffee industry.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Sales Executive
Tata Group
05.2025 - 08.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Barista / Cashier
Caribou Coffee Brewer Company
01.2022 - 01.2023
- Support the manager in running an efficient, safe and profitable operation following all company standards.
- Prepare and serve specialty coffee drinks and teas, and upselling recommend pastries and cookies to match beverage order.
- Took customers orders and conveyed them to other employees for preparation; assisted the crew during high volume orders.
Education
Certification - Aviation, Hospitality and Travel Management
Franklin Institute
Madgoan10.2022
PUC - Science
St.Joseph's Pu College Rambhapur Vijayapur
Vijayapur01.2020
SSLC -
St. Michaels Convent High School
Karwar07.2017
Skills
Time management
COMPUTER SKILLS
Completed Diploma in Office Administration Package with Tally ERP 9.0
Languages
Kannada
Bilingual or Proficient (C2)
Timeline
Sales Executive
Tata Group
05.2025 - 08.2025
Barista / Cashier
Caribou Coffee Brewer Company
01.2022 - 01.2023
Certification - Aviation, Hospitality and Travel Management
Franklin Institute
PUC - Science
St.Joseph's Pu College Rambhapur Vijayapur
SSLC -
St. Michaels Convent High School