SANJAY ARORA
MARKETING & MANAGEMENT
Ghaziabad
Summary
Dynamic Management Associate with a proven track record at MOBSS WINDSHIELD PRIVATE LIMITED, excelling in client relationship management and motivational leadership. Achieved significant reductions in staff turnover through innovative talent management initiatives while streamlining operations to enhance efficiency. Skilled in data analytics, fostering collaboration, and driving business growth.
Overview
20
20
years of professional experience
Work History
Management Associate
MOBSS WINDSHIELD PRIVATE LIMITED
01.2016 - Current
- Strengthened internal communications through regular team meetings, updates, reports which improved coordination among departments.
- Developed strong relationships with clients to ensure long-term growth and loyalty for the company.
- Reduced staff turnover rates through proactive talent management initiatives such as mentorship programs, career development plans, and performance appraisals.
- Cultivated a positive work environment that promoted employee engagement, motivation, and retention.
- Streamlined operations by implementing efficient management strategies and workflow processes.
- Managed cross-functional teams effectively, fostering collaboration and communication towards achieving common objectives.
- Ensured timely delivery of high-quality services by setting clear expectations and monitoring progress closely.
Sales Development Manager
HDFC Standard Life Insurance
02.2008 - 03.2009
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Increased sales revenue by implementing strategic growth initiatives and fostering strong client relationships.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Optimized the sales funnel by analyzing key performance metrics and implementing data-driven adjustments.
- Developed a high-performing sales team through targeted coaching, training, and performance evaluations.
- Implemented effective prospecting techniques to identify potential clients and expand the customer base rapidly.
- Conducted market research to discover new leads, opportunities and messaging.
- Developed and maintained relationships with key clients to increase sales and customer retention.
- Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
- Delivered compelling presentations showcasing product value propositions to prospective customers.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Unit Manager
ICICI Prudential Life Insurance
02.2006 - 02.2008
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Increased market share by developing and implementing innovative marketing strategies.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
MBA - Marketing Management
INSTITUTE OF MARKETING * MANAGEMENT
New Delhi, India 04.2001 -
Skills
Data analytics
Corporate governance
Innovation management
Office administration
Customer engagement
Relationship building
Client relationships
Motivational leadership
Business management
Administrative tasks
Business communications
Multitasking
Teamwork and collaboration
Self motivation
Client relationship management
Financial analysis
Business development
Timeline
Management Associate
MOBSS WINDSHIELD PRIVATE LIMITED
01.2016 - Current
Sales Development Manager
HDFC Standard Life Insurance
02.2008 - 03.2009
Unit Manager
ICICI Prudential Life Insurance
02.2006 - 02.2008
MBA - Marketing Management
INSTITUTE OF MARKETING * MANAGEMENT
04.2001 -
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