Sanjay Deo
Mumbai
Summary
Experienced professional with a proven track record in Enterprise Architecture, Solution Architecture, and Project Management. Strategic thinker with a deep understanding of technology trends and their impact on business operations. Skilled in translating business requirements into technical solutions, managing project lifecycles, and mitigating risks to achieve project objectives. Committed to driving excellence and exceeding customer expectations. Eager to leverage my expertise in a dynamic environment where I can lead cross-functional teams, drive change, and deliver value-added solutions that drive business growth.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
SSE
Value One
11.2008
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Worked flexible hours across night, weekend, and holiday shifts
- Cultivated interpersonal skills by building positive relationships with others
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Skilled at working independently and collaboratively in a team environment
- Worked effectively in fast-paced environments
- Gained strong leadership skills by managing projects from start to finish
- Resolved problems, improved operations and provided exceptional service
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Self-motivated, with a strong sense of personal responsibility
- Gained extensive knowledge in data entry, analysis and reporting
- Passionate about learning and committed to continual improvement
- Developed and maintained courteous and effective working relationships
- Paid attention to detail while completing assignments
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Proved successful working within tight deadlines and a fast-paced environment
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Excellent communication skills, both verbal and written
- Developed strong organizational and communication skills through coursework and volunteer activities
Senior Project Manager /Technical Architect
Europ - Assistance
10.2019 - Current
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs
- Engineered architecture and infrastructure for users
- Improved business productivity for clients by re-engineering and designing infrastructures
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs
- Reported regularly to managers on project budget, progress, and technical problems
- Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments
- Crafted and maintained project plans and schedules to meet organizational objectives
- Established and managed change management processes to fulfill successful project transitions
- Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Technical Lead
Happiest Minds Technologies Pvt Ltd
06.2017 - 09.2019
Team Lead
Osscube Solution
10.2010 - 05.2017
Education
General Management in IT - IT Management
IIM Lucknow
Lucknow 10.2022 - 08.2023
Master in Computer Application (MCA) - Computer Application
Rajiv Gandhi Technical University, Bhopal
Gwalior 01.2002 - 06.2005
Bachelor in Computer Science - Computer Science
Ranchi University
Ranchi 08.1997 - 07.2001
Skills
Agile Project Management using Scrum and Kanban, Leadership and Team Management, Strategic Planning and Goal Setting, Risk Management, Budgeting and Resource Management, Time Management and Scheduling, Stakeholder Management, Change Management, Continuous Improvement
Self Motivation
Information Technology Management
Production Cost Verification
Project Framework Engineering
Active Listening
Cost Analysis
Resource Coordination
Time Management
Client Relations
Mind Mapping
Quality Assurance
Domain Knowledge
- Tour and Travel
- Global Distribution System (GDS) integration
- System Healthcare
- Concierge services
- Personal Assistant business
- Cyber security
- Insurance
- Claim and Payment
Timeline
General Management in IT - IT Management
IIM Lucknow
10.2022 - 08.2023
Senior Project Manager /Technical Architect
Europ - Assistance
10.2019 - Current
Technical Lead
Happiest Minds Technologies Pvt Ltd
06.2017 - 09.2019
Team Lead
Osscube Solution
10.2010 - 05.2017
SSE
Value One
11.2008
Master in Computer Application (MCA) - Computer Application
Rajiv Gandhi Technical University, Bhopal
01.2002 - 06.2005
Bachelor in Computer Science - Computer Science
Ranchi University
08.1997 - 07.2001