Sanjay Gaikwad

• Provided L2 support for Microsoft 365 administration, including Exchange Online, Intune, OneDrive, SharePoint, Purview, Compliance Center, Security Center, and SSO implementation.

• Performed Microsoft 365 security assessments and implemented recommendations to improve organizational security posture.

• Delivered L2 support for Active Directory, DHCP, DNS, and WSUS environments.

• Provided L2 support for Hyper-V and VMware ESXi virtualization platforms.

• Performed new server implementation, configuration, and hardening.

• Executed email and drive migrations from Google Workspace to Microsoft 365 and cPanel to Microsoft 365 using Microsoft migration tools.

• Managed Google Drive to SharePoint Online migrations and on-premises file server to SharePoint migrations.

• Managed server patching and update compliance through patch-management solutions.

• Performed backup administration, L2 backup support, monitoring, and recovery validation.

• Participated in presales discussions for IT infrastructure requirements and solution designing.

• Prepared Statements of Work (SOW) based on requirements and project scope.

• Worked on new project implementations, including planning, deployment, and post-implementation support.

• Provided L2 support to onsite engineers and end-users for incident resolution and service requests

• Understanding customer requirements for Microsoft 365 and Microsoft Azure solutions
• Designing, implementing, and optimizing Azure infrastructure
• Azure administration: AVD, VMs, Storage Accounts, Resource Groups, NSG/ASG, vNet, App Services, Endpoints, CDN, VPN, Route Tables, MySQL, VNet Peering, Backup, Autoscaling, Load Balancer, VM Start/Shutdown Automation, IAM, Conditional Access, MFA, Entra ID (Azure AD), B2B/B2C user flows, and Microsoft Defender for Cloud
• Email administration: user creation, mailbox permissions, delegation, transport rules, distribution lists, license assignment, retention policies, litigation hold, and DLP
• SharePoint, OneDrive, and Teams administration, including site creation, permissions, and migrations
• SSO and application integration through Azure AD application registration
• Creating and managing VMware ESXi environments and provisioning virtual machines
• Managing Zoho users and project assignments
• Lucidchart license administration
• Endpoint security and DLP using Seqrite and Trend Micro, including monitoring
• Troubleshooting LAN/WAN network issues
• Performing backup restoration testing and quarterly validation checks
• Team management and handling escalation calls
• Participation in ISO 27001 audits and maintaining IT compliance trackers
• IT asset management