Resourceful Solution Architect and a Pre-Sales professional with 18+ Years of Excellence in Network Infrastructure Design,Solution Design, Cost sizing and Project Management. Telecom and Carrier Solution.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Pre Sale Solution Architect
Reliance Jio Infocomm
Navi Mumbai
07.2023 - Current
Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
Provide Capability presentation of products and offerings to Enterprise customers and do technical workshops with customer to arrive at best in class solutions
Worked closely with product teams to define and prioritize partner feature requests.
Participate in the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
Planning & Designing the end-to-end solutions for new business requirement based on customer request and offered technical solutions and proposal documentation in line with organizational Product and Solution Guidelines.
Work with regional sales managers to provide pre-sales support – Worked with the sales team to design, propose, and close new deals/opportunities with customers.
Solutions for Data Connectivity, SDWAN (Versa and Meraki) Voice & Messaging, Data Centre & Cloud, Collaboration, Cyber Security, IoT, Enterprise Mobility, WiFi, Network device components.
The offered solutions consisting of various hardware (Routers, Switches, Firewalls, Cloud X connectivity with AWS & Azure etc.) as well as telecom infrastructure (MPLS, L2VPN, L3VPN, SDWAN, IPLC and IEPL)
Improved solution efficiency by designing and implementing scalable architectures for enterprise clients
Worked closely with product teams to define and prioritize partner feature requests
Senior Advisor
Dell International Service India Pvt Ltd
Mumbai
03.2022 - 03.2024
Participate in creation and delivery of technical solutions to clients by engaging with them during planning and solution definition phase and defining statement of work (SOW).
Preparing Bill of material, solution presentation, and solution document.
Worked closely with Sales and client in ANP/RFP on Technical deliverable on new Leeds and Existing change in customer requirement.
Provide user support and assist with troubleshooting and design, configuration and escalated problem management.
Identify opportunities and contribute subject matter expertise to design and configuration requirements in relation to RFP / RFI and proposals of low complexity.
Collaborate with internal stakeholders to define solution roadmap and milestones.
Work closely with sales team to evaluate and activate new accounts.
Enhanced client relationships by providing strategic advice and guidance on industry trends and best practices.
Technical Consultant Pre-Sale
GLOBAL CLOUD XCHANGE Ltd
Navi Mumbai
12.2017 - 03.2022
As Solution Consultant, planned, designed end-to-end WAN solutions as per customer Requirement and Possible solution, in line with organizational Product and Solution Guidelines.
Worked with the sales team for finalizing & closing new deals/opportunities and offered technical solutions.
Provided SD-WAN Solutions to clients as per their requirements.
Facilitated Cloud connectivity (Direct Connect) with AWS and MS-Azure as well as Colo/Hosting service for customers.
Making technical presentations, answering technical questions and managing customer trials, Proof of Concept (POC), etc.
Offered solutions related to hardware (Routers, Switches etc.) as well as telecom WAN infrastructure (Internet, MPLS, Lease Line, IPLC, L2 Circuit, XDSL, 4G, Ethernet.
Prepared final quotation which includes cost related to hardware, telecom, man-time required for implementation as well as any other miscellaneous costs.
Ensured effective coordination and support between account teams and supporting post-sale technical resources.
Participate in Compliance Process with structured review calls/ meetings with internal stakeholders like Engineering, Operations, Product, Legal and Finance for any new Requirement, RFI/RFP request.
Contribute to knowledge base of solutions and services by sharing best practices and lessons learnt with clients.
Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
Implemented robust disaster recovery plans that ensured minimal disruption during unexpected events or crises.
Planning and implementation of IT infrastructure projects for Bank of America/Merrill Lynch.
Efficiently executing project activities including project scoping, estimation, planning, and finalization of technical/functional specifications as per customer Requirement.
Effectively managing new infra setup projects encompassing selection of network devices, WAN solution.
Designed entire network solution as per customer's requirement by managing end-to-end stages from planning to design and implementation.
Prepared Bills of Materials (BOM) for network devices and got Quote approved by client for any new site implementation.
Management of Data Center operations in India for BOA and DSPML which includes Annual power shutdown, BCP drill and Regularity body setups for NSE, BSE, RBI, NSDL.
Managing Enterprise, Branch & Data centre site LAN/WAN connectivity to Global Core for globalizing the BOA network.
Assist project team during entire project lifecycle to gather site requirements, planning, installation of network devices.
Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
Sr. Implementation Engineer
Reliance Globalcom Pvt Ltd
Navi Mumbai
09.2008 - 02.2011
Configuration and Implementation of new projects for customers Globally.
Acquired expertise in OSPF, EIGRP, BGP, RIP, RIPv2, IGRP, DEFAULT and STATIC routes and implemented, managed and designed ACL, IP Sub-netting.
Ensuring configurations to comply with Technical Design Authority guidelines and internal standard requirements.
Ensuring all equipment/ configurations built in line with project timescales.
Updating project team with daily progress reports on any assigned actions.
Support installation of sites during project roll outs and performing failover tests for all circuits.
Carry out all site-specific testing and document to ensure proper information is maintained in system tools.
Troubleshoot all issues that arise during installation whether it is part of testing or reported by customer.
Coordinated with global teams during large-scale implementations, ensuring smooth communication among stakeholders despite language barriers or time zone differences.
Senior Network Engineer
WIPRO INFOTECH PVT LTD
Mumbai
01.2006 - 08.2008
Managing entire WAN setup of UNION BANK OF INDIA (UBI). This includes Configuration and Implementation of 2000 + CBS Branches and 45 Regional offices with main core region offices in metros.
Education
MBA - E-Business
Welingkar Institute of Management
Mumbai, India
06.2011 - 06.2013
Bachelor of Engineering Technology - Electronic
Kolhapur Institute of Technology [KIT]
Kolhapur, India
04.2001 -
Skills
Technical Pre-Sales Network/SDWAN, Solution Design, Technical Manager, Cost Sizing, Technical Proposal, Service Delivery, Project Management, Data Centre Management