Seeking a job which will enable me to work in a competent atmosphere understanding the latest trends and technologies where I can use my fullest potential with devotion to the organization’s growth and development.
Overview
16
16
years of professional experience
Work History
NOC Engineer
Intech Online Private Limited
10.2023 - 02.2024
Managing all internal and external Network support according to the operator requirement
Monitor network performance/utilization statistics and recommend/implement changes to ensure optimum network performance/utilization
Streamlined the process of troubleshooting and monitoring LAN/WAN activities, leading to an improvement in up-time of 27%
Implemented switches such as Huawei, Cisco, Nexus, Intech, Edge-Core, Opti-Link, DBC, etc along with the installation, configuration and day to day maintenance
Installation and configuration of Mikrotik such as adding new IP pool, NAT IP pool, access permission/restriction to other IP’s
Bandwidth monitor in all interfaces, synchronizing Mikrotik with Radius, etc
Assist to field Engineer for any kind of issues
Coordinating with operators for link down, Mac flapping, Looping, Traffic increase or decrease, and other changes for their network
Monitoring Networks and Servers graph and taking action if required
Follow-up with ISP’s for link up-down issues for all over Maharashtra
Assist to all over Maharashtra team such as Mumbai, Thane, Pune, Chiplun, Nashik, Nagpur, if they are facing any kind of issues
Coordinate to all over Maharashtra team such as Mumbai, Thane, Pune, Chiplun, Nashik, Nagpur
Adding new Switches, Routers and Servers in PRTG Cacti, and dude for monitoring purposes.
Monitored and maintained network and software components according to established guidelines and best practices.
Improved network performance by monitoring, troubleshooting, and resolving complex technical issues.
NOC Engineer
Seven Star Dot Com Pvt. Ltd.
11.2016 - 06.2023
Managing all internal and external Network support according to the operator requirement
Monitor network performance/utilization statistics and recommend/implement changes to ensure optimum network performance/utilization
Streamlined the process of troubleshooting and monitoring LAN/WAN activities, leading to an improvement in up-time of 27%
Implemented above 100 of switches such as Huawei, Cisco, Opti-Link, DBC, etc along with the installation, configuration and day to day maintenance
Server migration and server virtualization effort that improved server speed by 17% without increase down-time
Installation and configuration of Mikrotik such as adding new IP pool, NAT IP pool, access permission/restriction to other IP’s
Bandwidth monitor in all interfaces, synchronizing Mikrotik with Radius, etc
Radius Servers – Create operators and franchise, adding new Mikrotik, adding IP pool, creating new plan, assign plan to operator, create new site, top-up for operator, etc
Monitoring PPPoE/lease line users in Radius, Mikrotik and Huawei BRAS Router
Day by day changes in Huawei Core-Router
Assist to field Engineer for any kind of issues
Coordinating with operators for link down, Mac flapping, Traffic increase or decrease, and other changes for their network
Installation, configuration and troubleshooting of VMWare
Deploy and manage hosts machines i.e
Widows flavours or Linux flavours in VMWare
Monitor utilisation and health of VMware as well as host
Monitoring Networks and Servers graph and taking action if required
Implementing new servers such as Mikrotik, Ubuntu, and other Linux servers
Follow-up with ISP’s for link up-down issues for Mumbai as well as Lonavala Location
Assist to Lonavala team if they are facing any kind of issues
Implement PRTG adding new Switches, Routers and Servers for Monitor
Maintaining all Channel servers such as Cine Classic/Gazal/Movies, and other 50 plus channels include live channel, etc.
IT System Admin
Just Buy Live Enterprise Pvt. Ltd.
06.2015 - 10.2016
Managing all internal IT, according to the organization requirement
Handle the entire Network, internal servers, etc
Installation and configuration of Sophos firewall SG230, SG135, SG105, XG430
Installation and configuration domain server I.e
Windows server 2003, 2008, 2012 R2 and Microsoft
O365
Installation and configuration of file server, antivirus server, Tally server etc
Access point configuration such as Sophos, Ruckus, Aruba, etc
Co-ordinate with vendors for purchase, replacement, and other IT Related issues
Maintain complete asset Inventory such as desktops laptops, servers, Network Devices etc
Email ID creation, deactivation, suspend, aliases, in Google server and Zimbra server
Data backup of emails and diversion emails to team member for left users.
Installed, configured, tested and maintained operating systems, application software, and system management tools.
Technical Support Engineer
Bright Systems
07.2011 - 08.2014
Managing all internal IT, according to the client’s requirement
Identifying and escalating required issues to the network and Etihad team
Managing domain user accounts for the Etihad Mumbai domain
Maintenance of network and IT equipment such as IP Phones, Printers, Scanners, workstations
Monitoring and Troubleshooting connectivity issues to the internet and Abu Dhabi head office for internal applications
Monitoring and troubleshooting issues with network and system applications such as Outlook, Sabre, Amadeus, Citrix, CTI, Knoahsoft, FTP, IP Phones, workstations, etc
Monitoring and troubleshooting anti-virus definitions and updates on the servers as well as local workstations.
Sr. Customer Support Engineer
Chaintech Systems
10.2010 - 06.2011
Maintenance of network and IT equipment such as IP Phones, Printers, Wireless Printers Routers, Modems, thin clients, etc
Monitoring and Troubleshooting connectivity issues to the internet
Monitoring and troubleshooting issues with system & network applications such as Outlook, FTP, IP Phones, workstations, etc
Troubleshooting connectivity issues with Wi-Fi and modem
Configuring and troubleshooting ADSL routers
Sharing of systems via single console through devices like Net Computing and PC sharer.
Technical Support Engineer
Magic Computers
05.2010 - 10.2010
Maintenance of IT equipment such as Printers, Wireless Printers Routers, Switches, Modems, thin clients, etc
Maintenance of network equipment – routers and switches
Monitoring and Troubleshooting connectivity issues to the internet
Monitoring and troubleshooting issues with system & network applications such as Outlook, IP Phones, workstations, etc
Troubleshooting connectivity issues with Wi-Fi and modem
Configuring and troubleshooting ADSL routers
Crimping and punching of network cables when necessary
Sharing of systems via single console through devices like Net Computing and PC sharer
Monitoring and troubleshooting anti-virus definitions and updates on the servers as well as local workstations.
Customer Support Engineer
Kaizen Infotech
01.2008 - 05.2010
Maintenance of network and IT equipment such as Printers, Wireless Printers Routers, Switches, Modems, thin clients, etc
Monitoring and Troubleshooting connectivity issues to the internet
Monitoring and troubleshooting issues with system & network applications such as Outlook, Citrix, FTP, IP Phones, workstations, Ms Exchange, etc
Monitoring and troubleshooting anti-virus definitions and updates on the servers as well as local workstations.
Education
T.Y.B.Com -
YCMOU University
BPP/HSC - undefined
YCMOU University
S.S.C. - undefined
MAHARASHTRA BOARD
Skills
LAN/WAN
Additional Qualification
CCNP ( Cisco Certified Network Professional ) done from RST Forum Institute