Experienced Administration Manager | Facilities & Infrastructure Expert | Operational Excellence Champion With a proven track record in managing large-scale administrative operations across office space management, manufacturing plants, residential townships, and commercial Buildings, I bring over 26 years of expertise in general administration, facilities management, infrastructure maintenance, and strategic operations. I specialize in: Driving cost-saving initiatives and resource optimization Leading preventive maintenance, procurement, and budgeting Managing third-party vendors and ensuring labour law compliances Implementing health, safety, and sustainability standards Enhancing workplace efficiency through best practices and innovation Known for my proactive approach, strong leadership, and problem-solving skills, I'm committed to fostering a positive work environment and streamlining processes to boost productivity and operational excellence. Career Goal: To lead complex administrative functions with a focus on innovation, sustainability, and continuous improvement.
Overview
26
26
years of professional experience
Work History
Lead Facilities and promoted to Manager Administration
Alstom Transport India Limited & Corporate Office and R&D Centre Bengaluru
05.2016 - Current
Effectively managed entire facilities and infrastructure covering areas up to 365000 SQFT.
Implemented cost rationalization measures to generate cost advantage for the company.
Implemented cost rationalization measures that enhanced financial efficiency within the company.
Analyzed consumption pattern of various inputs for effective management of facilities/infrastructure and drawn up materials requirements. Driven procurement initiatives to ensure availability of materials/services as per prescribed schedule on most competitive terms.
Identified reliable service providers and concluded AMCs for various equipments/ machines/ other services on most reasonable terms. Maintained follow up with the service vendors to ensure service delivery as per agreed terms.
Periodically carried out condition monitoring to map maintenance needs and defined maintenance schedule to ensure unhindered functioning of the entire set up.
Conducted regular inspections and maintenance of fire protection systems, ensuring compliance with safety standards and enhancing operational readiness.
Maintained systematic records of various assets under management and managed inventory of various support systems/materials to address maintenance needs.
Ensured observance of quality parameters in arranging and managing maintenance services.
Prepared and submitted MIS reports (Daily, Weekly, Monthly, Quarterly, and Yearly) relating to facilities management.
Compiled and submitted comprehensive MIS reports on facilities management, facilitating informed decision-making and operational transparency.
Conducted training sessions for the staff to keep their skill levels up-to-date.
Updated building compliance records regularly to ensure adherence to regulations.
Budget preparation and approval from finance controllers
Budget monitoring and ensuring budget should not exceed the approved limit.
Repair and maintenance related to civil and electro-technical.
Performed repair and maintenance tasks for civil and electro-technical systems to ensure proper functionality.
Leese deed renewal and on time statutory payments related to building.
Regular monitoring of electrical intensity, Water consumption.
Air quality test as per set standards.
Regular monitoring of food test and water test reports.
Regular monitoring of SLA with Sodexo facility management.
Area in SQFT is 3,65,000 with 4 locations MELPL A JV between Alstom and Indian Railways. Manufacturing plant spread over 275 acres.
Managed facilities across 365,000 SQFT spanning four locations for MELPL, a joint venture between Alstom and Indian Railways. Manufacturing plant spread over 275 acres.
Managed facilities and administration helpdesk to address employee needs and support operations.
Regular EHS inspections & audits
Conducted regular environmental, health, and safety inspections and audits to ensure compliance.
Hotels booking, Food and other travel arrangements in special events.
Hotels booking, Food and other travel arrangements in special events.
AFM and Promoted to Manager Facilities
Cushman and Wakefield Property Management services Pvt Ltd.
03.2010 - 05.2016
Managed 675,000 SQFT of facilities, including office space for top leadership team, ensuring optimal operational functionality.
Managed soft services for facility operations
Led property management operations ensuring compliance with industry regulations and standards.
Developed strategic initiatives to enhance tenant satisfaction and retention rates.
Oversaw maintenance schedules, optimizing resource allocation and reducing downtime.
Assistant Facility Manager Soft Services
Vipul facility Management
05.2007 - 03.2010
The American Express office in Gurgaon, India is located at Golf Course Road in DLF Phase 5, Sector 43 Gurgaon, Haryana 122003. The campus is nearly one million square feet. The campus is designed to promote movement, well-being, and community. The campus has a gym, food court, outdoor sports court, and patios. The campus has ergonomic workstations, silent rooms, and lounges.
Indira Gandhi International Airport is the primary international airport serving New Delhi, the capital of India, and the National Capital Region. The airport, spread over an area of 5,106 acres, is situated in Palam, Delhi, 15 km southwest of the New Delhi Railway Station and 16 km from New Delhi city center.
Assisted team in establishing client locations at American Express's new campus in Gurgaon and DIAL Airport.
Oversaw soft services operations at DIAL Airport in New Delhi.
Housekeeping Executive
Fortune Select Global Gurgaon
11.2004 - 04.2007
Supported establishment of Fortune Select Global, Gurgaon, enhancing guest experience through attention to detail in room readiness and service offerings. Fortune Select Global, Gurgaon comprises 107 well-appointed rooms, delectable dining options, modern conferencing and banqueting space and a Wellness Centre with a gymnasium and swimming pool suited for both business as well as leisure travelers.
Assisted in hotel pre-opening operations (107 Rooms 2F&B Outlets, Ballrooms
Oversaw housekeeping operations
Sr Supervisor
Heritage Village Manesar Gurgaon
07.2003 - 11.2004
A luxury resort ideal for families and a dream destination for anyone who has always wanted a Rajasthani vacation! Inspired by Rajasthani architecture. Resort spread over in 30 acres of Land and has 150 Rooms 3 F&B Outlets, 3 Banquets & Open Lawns etc.
Managed property with 150 rooms and 2 F&B outlets across 25 acres, ensuring seamless operations and high guest satisfaction.
Designation - Sr Supervisor
Guest Service Agent
ITC Sheraton New Delhi Saket
06.2000 - 07.2003
Contributed to pre-opening of hotel with 220 rooms, 4 F&B outlets, and 2 grand banquets, ensuring operational readiness in a busy upmarket area near key healthcare facility.
Supported pre-opening team in establishing service standards and processes for 220-room hotel with multiple dining and event spaces.
Served as guest service agent
Education
Bachelor of Arts -
EIILM University
Sikkim
04.2001 -
Diploma -
Chandigarh Institute of Hotel Management
Chandigarh, India
04.2001 -
MBA - HR
NIMMS Mumbai
Mumbai, India
Skills
Facilities Management
P&L/ Sustainability initiatives
Procurement / Inventory ManagementBudgeting Monitoring / Cost Control
Manager: Facilities & Administration at Mercedes Benz Research and Development India Pvt LtdManager: Facilities & Administration at Mercedes Benz Research and Development India Pvt Ltd