Sanjay Mahadev Pawar
QUALITY MANAGER
Mumbai
Summary
Quality management professional with robust experience in driving process improvements and ensuring compliance with industry standards. Skilled in root cause analysis, auditing, and quality control methodologies. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, problem-solving abilities, and effective communication.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
1985
1985
years of post-secondary education
3
3
Languages
1
1
Certificate
Work History
Quality Manager
NDC DIAGNOSTIC CENTRE AFFILATED WITH SAPPHIRE MULTI SPECIALITY HOSPITAL
03.2025 - 08.2025
- Enhanced product quality and reduced customer complaints by leading team in implementing rigorous testing protocols.
- Established rewards program to recognize employees for outstanding contributions to quality improvement initiatives.
- Improved team efficiency with introduction of new tracking system for monitoring quality control metrics.
- Enhanced customer satisfaction by ensuring products consistently met or exceeded quality expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Quality Manager
NDC DIAGNOSTIC CENTRE AFFILATED WITH IGM HOSPITAL
03.2024 - 02.2025
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Developed and deployed production control plans and created work instructions and procedures.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Mentored junior staff members in quality management principles, fostering professional growth among team members.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
Sr. Scientific Officer (Pathology Department)
KOHINOOR HOSPITAL (NABH)KURLA -Mumbai
01.2018 - 03.2024
- Currently working Lab Technician (Pathology Department) as OFFICER in KURLA NDC DAIGNOSTIC CENTRE affiliated to KOHINOOR HOSPITAL (NABH)KURLA -Mumbai since 1 January 2018 to till date.
- Total Experience as a Lab Technician for 27 years.
Lab Technician (Pathology Department)
KOHINOOR HOSPITAL (NABH)KURLA -Mumbai
01.2014 - 12.2017
- Working Lab Technician (Pathology Department) as OFFICER in KOHINOOR HOSPITAL (NABH)KURLA -Mumbai since 1 January 2014 to 31 Dec 2017.
Deputy Quality Manager (Pathology Department)
Apollo Clinic NABL Approved Centre
09.2007 - 12.2013
- Worked as Deputy Quality Manager (Pathology Department) with Apollo Clinic NABL Approved Centre – Vashi, Navi-Mumbai since 3rd September 2007 to 26 December 2013.
Lab Technicians
Dr. Yewale Children Hospital
09.2011 - 04.2012
- Worked At Dr. Yewale Children Hospital, Vashi, Navi Mumbai. as a Lab Technicians from Sept 2011 to April 2012.
Lab Technicians
KODE Laboratory
01.2000 - 09.2006
- Worked At KODE Laboratory, Kurla, Mumbai. as a Lab Technicians from 1st Jan 2000 to Sept 2006.
Lab Technicians
SAGAR PATH LAB
01.1998 - 12.2000
- Worked At SAGAR PATH LAB, Govandi, Mumbai. as a Lab Technicians from 1st Jan 1998 to Dec 2000.
Lab Technicians
SHATABDI Hospital
05.1997 - 12.1997
- Worked At SHATABDI Hospital, Govandi, Mumbai. as a Lab Technicians from 1st May 1997 to Dec 1997.
Education
Diploma - Medical Lab Technologist (DMLT)
MVE Trust Institute
Nizampur, Mangaon (Raigad)01-1997
S.S.C. -
Mumbai Board
03-1995
Skills
Quality assurance systems
Document control
Corrective actions
Preventive actions
Team Training
External audit support
Supplier quality management
Validation management
SOP review
Protocol optimization
Statistical process control
Teamwork and collaboration
Team leadership
Self motivation
Training and development
Managing operations and efficiency
Performance tracking and evaluation
Analytical problem-solving
Effective training delivery
Data analysis proficiency
Strategic quality planning
Quality process management
Document organization
Process optimization
Performance evaluation
Process optimization
Standard operating procedure creation
Regulatory adherence
Document organization
Process optimization
Operational oversight
Operation Monitoring
References
Dr. Heena, Kaman, M.D. Pathologist, 9820420982, Apollo Clinic, Vashi, India
Interests
Poem writing, Reading books, Trekking & Mountaining, Gardening
Disclaimer
I hereby affirm that the information in this document is accurate and true to the best of my knowledge. Date: 01.01.18 Signature: SANJAY MAHADEV PAWAR
PROFESSIONAL QUALIFICATION
- Completed Crash Course On PC First class From BARC, BHABHA Atomic Research Centre, Government of India.
- Completed Basic Computer Course In NIIT from NIIT @SCHOOL.
STRENGTHS
- Quick Decision Maker
- Dynamic Team Leader & Player
- Sense of Responsibility & Results
- Good Communication Skills
Certification
CQE - Certified Quality Engineer
Timeline
Quality Manager
NDC DIAGNOSTIC CENTRE AFFILATED WITH SAPPHIRE MULTI SPECIALITY HOSPITAL
03.2025 - 08.2025
Quality Manager
NDC DIAGNOSTIC CENTRE AFFILATED WITH IGM HOSPITAL
03.2024 - 02.2025
Sr. Scientific Officer (Pathology Department)
KOHINOOR HOSPITAL (NABH)KURLA -Mumbai
01.2018 - 03.2024
Lab Technician (Pathology Department)
KOHINOOR HOSPITAL (NABH)KURLA -Mumbai
01.2014 - 12.2017
Lab Technicians
Dr. Yewale Children Hospital
09.2011 - 04.2012
Deputy Quality Manager (Pathology Department)
Apollo Clinic NABL Approved Centre
09.2007 - 12.2013
Lab Technicians
KODE Laboratory
01.2000 - 09.2006
Lab Technicians
SAGAR PATH LAB
01.1998 - 12.2000
Lab Technicians
SHATABDI Hospital
05.1997 - 12.1997
Diploma - Medical Lab Technologist (DMLT)
MVE Trust Institute
S.S.C. -
Mumbai Board