Sanjay P
Bangalore
Summary
To work in a challenging environment with healthy competition where I can use my skills to the fullest and which offers a profound knowledge base to enhance my talent. I am quick to learn and adapt to new situations and technologies. Adept at installing network components, adding new lines and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands.
Overview
8
8
years of professional experience
Work History
Technical Lead
COLT Technologies Pvt Ltd
04.2022
- Analysing the Network Circuit and requirements of the Colt customers
- Responsible for Technical Validation and feasibility of Enterprise customer requirements
- Provide layer3 IP Products support
- Working on products IP Access, IPVPN, SDWAN, IP Guardian, DCA products, Secured Network Gateway (ZScaler), Managed Dedicated Firewall, CPE Solutions, Swiftnet, and Partner Internet Access
- Working with various routing protocols BGP, MPLS, OSPF, EIGRP
- Analysing configured Networking applications IPsec, QOS, DHCP, SNMP, DSL, NetFlow, NAT/PAT, L2TP, IPV4, and IPv6, NNI (option A & B), Multicast
- Working on various Hardware platforms (Cisco, Juniper, Alcatel)
- Will act as a bridge between sales and Delivery teams to ensure customer requirements
- Understanding customer requirements and providing possible solutions that Colt supports
- Co-ordinating with various teams calibrating the required information and ensuring completion of tasks with a target of zero errors
- Real-time closure of solution handling system & workflow tools
- Will provide clear work instructions for downstream delivery teams for planning and execution of solutions
- Prepare a low-level design for customer solution over Colt IP access and IPVPN networks against customer contracts within target timelines.
Network Operations Analyst
Accenture
09.2017 - 04.2022
- Troubleshooting Network related issues from Customer end to Verizon end devices
- Discuss Design details with clients that has to be implemented on core level routers
- Take sole responsibility of the customer configurations and the design
- Efficient on working with routing protocols like BGP, OSPF, EIGRP
- Efficient in Working and making changes on MPLS edge routers as per the requirement
- Implement changes of QOS , bandwidth, policy on routers
- Trainer for new joiners & active SME in the process
- Configuring LAN and WAN for circuits
- Configuring & Deploying Ethernet & Frame relay circuits in IPSM
- Working on Cisco 4k, 2k series and Adtran routers
- Setting up the bridge calls with all the related teams for the effective coordination and resolving the incident and service restoration
- Coordinating with in team and completing the work in smooth and fast process
- Coordinating with different support teams of Verizon for troubleshooting and fixing the issue
- Handling managed and unmanaged customers
- Analyzing and Troubleshooting call flow through different applications like TDR and Geoprobe
- Troubleshooting and testing connection through SNM by pinging circuits
- Analyzing BGP route and static route establishments
- Configuring IPSEC tunnel
- Working on IPSEC cryptography of commands and securing connection using Hashing techniques
- Configuring of VLAN, Trunk, ACL and Subnetting on priority basis.
System Administrator
Mistral Solutions Pvt Ltd
02.2015 - 08.2017
- Handling issues related to desktop, laptop through remote level and end user level
- Troubleshooting of hardware, software and Network related issues
- Configuring and Managing extensions using Telnet
- Maintaining Polycom Devices
- Setting up WebEx and Audio Bridge Connections
- Installing and monitoring the network connectivity of the users and providing the extension connections and troubleshooting
- Installing Wi-Fi devices and providing network connectivity and maintaining
- Installing and configuring the OS, Software, Switch and Firewall
- Coordinating with Vendors related to ISP and IT related products
- Configuring the network printers in root level and troubleshooting the printer related issues at user level.
Network Support Engineer
HGS ISPL, Bangalore
01.2014 - 12.2014
- Configuration and troubleshooting of Routers, Switches in CLI
- Provisioning, De-provisioning and Troubleshoot DSLAMs, ATM Switches and B-RAS
- Remotely access network devices via Telnet, SSH2 protocols to troubleshoot device and network issues
- Troubleshoot and resolve issues relating to T1, DS3, OC3/12 circuits as well as DSL Access Multiplexers, ATM/Ethernet Switches, and BRAS routers
- Troubleshoot the issues of customer as per tickets raised in BMC Remedy
- Supporting Windstream ISP Users all over United States
- Interact with the Tier 2 associates to check the configuration of the modem if customer is not having the stable internet access
- Create the master tickets in BMC Remedy, if found any outages in the area and tracking it.
Education
B.Sc (Electronics, Mathematics, Computer Science) -
Indian Academy Degree College, Bangalore, Bangalore University
Skills
- LAN technologies
- Layer 2 and 3 Switching
- Routing protocols
- BGP
- OSPF
- EIGRP
- MPLS
- STP
- VLANs
- TCP/IP networking
- LAN/WAN troubleshooting
- Configuring and troubleshooting
- Firewall
- ACLs
- IPSEC
- Network monitoring
- BNC remedy
- Total Network Monitor
- Network Address Translation (NAT)
Personal Information
- Father's Name: Pushparajan.V
- Date of Birth: 11/16/1991
Passportnumber
C1445763
Place
Bangalore
Disclaimer
I do here by confirm that the information given in this form is true to the best of my knowledge and belief.
Timeline
Technical Lead
COLT Technologies Pvt Ltd
04.2022
Network Operations Analyst
Accenture
09.2017 - 04.2022
System Administrator
Mistral Solutions Pvt Ltd
02.2015 - 08.2017
Network Support Engineer
HGS ISPL, Bangalore
01.2014 - 12.2014
B.Sc (Electronics, Mathematics, Computer Science) -
Indian Academy Degree College, Bangalore, Bangalore University
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