Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sanjay Panjwani

Sanjay Panjwani

Talent Acquisition & Service Delivery
Mumbai

Summary

Dynamic Talent Acquisition Leader with over 14 years of experience driving global recruitment strategies across diverse sectors, including IT, engineering, telecom, FMCG, manufacturing, medical devices, and pharmaceuticals. Successfully spearheaded large-scale hiring initiatives for Fortune 500 clients such as Abbott Labs, Collins Aerospace, Boeing, and NASA while managing a team of over 40 recruiters and collaborating with more than 20 global stakeholders to align talent acquisition with organizational objectives. Expertise in utilizing ATS platforms and VMS tools to streamline recruitment processes, enhance compliance, and improve efficiency throughout the full recruitment lifecycle. Recognized for building high-performing teams and fostering strong client partnerships that deliver tailored talent solutions to support business growth and transformation across multiple regions, including India, APAC, the USA, Dubai, and South Africa.

Overview

14
14
years of professional experience
2
2
Languages

Work History

Head Of Talent Acquisition & Service Delivery

Bankai Infotech/ Bankai Group of Companies
04.2025 - Current

Key Responsibilities

Leadership & Business Unit Oversight

  • Directed 30+ business units across IT, telecom, manufacturing, fintech, blockchain, FMCG, agri-food, and emerging technologies, ensuring operational efficiency and synergy among diverse verticals.
  • Led talent acquisition during mergers and integrations, driving seamless people practices, and organizational growth.
  • Oversaw telecom SBUs, including Broadband Telecom, BridgeVoice, Bankai International, and CallNRoam, and supervised Bankai Ventures’ diverse portfolio, spanning fintech, blockchain, crypto, NFT, FMCG, and agri-food.
  • Maintained Panamax India as a crucial support operations vertical for IT and software development.

Stakeholder Management & Client Engagement

  • Partnered with CXOs, senior leadership, and global stakeholders to align workforce strategies with business objectives.
  • Delivered customized recruitment solutions across India, APAC, Dubai, the USA, and South Africa, ensuring global consistency and local adaptability.

Technology Implementation & Compliance

  • Spearheaded the adoption of HRMS and ATS platforms (Ceipal, Workday) to streamline recruitment workflows, enhance reporting, and improve compliance.
  • Ensured rigorous adherence to ISO 9001 and ISO 27001 standards through documentation, audit readiness, and successful internal and external audits.

Talent Acquisition Excellence

  • Directed CXO-level and niche hiring for critical leadership and specialized roles.
  • Executed volume hiring across multiple SBUs, balancing speed to hire with quality of talent.
  • Managed global talent acquisition and background verification for all group companies, streamlining HR responsibilities, business partnering, and shared services.

Operational & Financial Management

  • Held P&L responsibility for the talent acquisition function, ensuring cost efficiency, and ROI.
  • Monitored and optimized recruitment metrics:
  • Managed complex executive search assignments, consistently delivering high-quality candidates in tight timelines.
  • Improved overall candidate experience through timely communication, transparent interview processes, and constructive feedback.
  • Cost per hire – reduced via automation and vendor negotiations.
  • Time to Offer – streamlined through ATS-driven workflows.
  • Time to join – improved through proactive candidate engagement and onboarding strategies.
  • Team Development and Culture
  • Mentored and managed a global team of 40 recruiters, fostering a high-performance, results-driven culture.
  • Realigned processes with business forecasts, ensuring agility, productivity, and operational excellence in dynamic markets.

Associate Director - Service Delivery & Operation

Infinite Computing Systems
06.2017 - 03.2025

Clients: Abbott Labs, Collins Aerospace, Boeing, and NASA.

At Infinite Computing Systems, I led large-scale talent acquisition programs across multiple industries, including IT, engineering, manufacturing, medical devices, and pharmaceuticals. My role demanded strategic leadership, operational excellence, and strong client partnership management to deliver high-quality recruitment outcomes for global Fortune 500 clients.

Key Achievements & Responsibilities

Leadership & Team Management

  • Directed a team of over 40 members, comprising recruiters, account managers, and team leads, ensuring alignment with client expectations and organizational goals.
  • Partnered with over 20 global stakeholders and client partners, driving collaboration across India, APAC, the USA, Dubai, and South Africa.
  • Coached, mentored, and developed team members, implementing structured training programs and performance improvement plans to elevate delivery standards.

Recruitment Strategy & Execution

  • Consistently surpassed recruitment targets by [insert % or number], managing high-volume hiring across diverse sectors.
  • Executed the full recruitment cycle: sourcing, skills assessment, candidate verification, suitability evaluation, availability confirmation, compensation negotiation, and relocation facilitation.
  • Conducted thorough candidate interviews and evaluations to ensure cultural and technical fit with client requirements.

Technology & Process Optimization

  • Leveraged advanced ATS platforms (Bullhorn, Ceipal, Job Diva, Sendouts), and VMS tools (Fieldglass, Beeline, IQ Navigator, WAND, PeopleFluent, eTemp, Acro XRM, KS) to streamline recruitment operations.
  • Compiled detailed daily and weekly client reports, enabling data-driven insights, and continuous improvement of recruitment strategies.
  • Implemented workflow enhancements that reduced time to fill and improved SLA compliance.

Client & Stakeholder Engagement

  • Built and sustained strong client relationships, proactively identifying evolving talent needs, and delivering tailored solutions.
  • Actively participated in business reviews, forecasting, and budgeting processes to align recruitment delivery with client business objectives.
  • Partnered with cross-functional teams and leadership to ensure seamless execution of onboarding, compliance, and workforce planning initiatives.

Account & Portfolio Management

  • Managed account P&L, ensuring responsible expense control, and profitability.
  • Oversaw invoicing, billing accruals, and collections, resolving aging issues, and maintaining positive client relationships.
  • Audited invoices and client reporting for accuracy, ensuring contractual compliance, and transparency.

Compliance & SLA Management

  • Ensured adherence to EEO/OFCCP, and other regulatory requirements across supported requisitions.
  • Monitored diversity hiring goals and contractual obligations, embedding compliance into recruitment processes.
  • Conducted root cause analysis when SLAs were not met, implementing corrective measures, and process improvements.

Lead Technical Recruiter

Ztek Consulting
01.2014 - 2016
  • Managed customer accounts and facilitated recruitment of top talent, both for permanent and contract positions.
  • Sourced and evaluated candidates for prominent Fortune 500 companies and leading IT organizations.
  • Conducted interviews, scheduled appointments, and delivered comprehensive feedback assessments.
  • Tracked candidate progress, maintained documentation, and effectively negotiated salary offers.
  • Worked closely with HR and hiring managers to prioritize recruitment requirements.
  • Proactively built a candidate pipeline for Ztek's anchor accounts, forecasting three to six months ahead.

Technical Recruiter

Next Generation Consulting
01.2012 - 01.2014
  • Conducted interviews, scheduled appointments, and delivered comprehensive feedback assessments.
  • Tracked candidate progress, maintained documentation, and effectively negotiated salary offers.
  • Worked closely with HR and hiring managers to prioritize recruitment requirements.
  • Proactively built a candidate pipeline for Ztek's anchor accounts, forecasting three to six months ahead.

Education

BBA -

Asian International University

Skills

Recruitment Management

Delivery

Talent acquisition

Workforce planning

Head Hunting

Human Resource Management

Employee onboarding

HRMS

Technical recruitment

Audit Compliance

Performance monitoring

Budget management

Employee relations

HR metrics and analytics

Data-driven decision making

Onboarding process

Applicant tracking systems

Stakeholder management

Labor law compliance

Talent pipelines

Timeline

Head Of Talent Acquisition & Service Delivery

Bankai Infotech/ Bankai Group of Companies
04.2025 - Current

Associate Director - Service Delivery & Operation

Infinite Computing Systems
06.2017 - 03.2025

Lead Technical Recruiter

Ztek Consulting
01.2014 - 2016

Technical Recruiter

Next Generation Consulting
01.2012 - 01.2014

BBA -

Asian International University
Sanjay PanjwaniTalent Acquisition & Service Delivery