Sanjay S
Chennai
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
5
5
years of professional experience
Work History
GENARAL MANAGER
CASAGRAND PVT LTD
Chennai
12.2023 - 06.2024
- Reviewed market trends and competitor activities to develop effective sales plans.
- Managed a team of sales representatives to ensure successful outcomes for customer projects.
- Identified and developed new sales opportunities within the construction industry.
- Prepared weekly, monthly, quarterly reports for senior management outlining successes achieved within the department.
- Resolved any customer issues or complaints quickly and efficiently.
- Used change methodologies to increase sales and led projects for increased productivity.
Team Leader
PAYTM
Chennai
09.2019 - 04.2023
- Created training materials and conducted group trainings on new processes or procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Maintained a positive work environment that promoted collaboration between team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
Education
MBA - Marketing Management And Research
MADRAS UNIVERSITY
CHENNAI03-2024
B.E - Civil engineering
Vel Tech Multi Tech Dr.Rangarajan <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Dr.SakunthalaEngineering</span> College, Anna University
01.2018
H.S.C -
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Alagappa</span> Mat.Hr.Sec School
01.2014
Skills
- Operations Management
- Financial Management
- Marketing
- Staff Development
- Performance Management
- Business Development
- Business Planning
- Salesforce Management
- Team Leadership
- Customer Relationship Management (CRM)
- Verbal and written communication
- Project Planning
- Customer Service
- Problem-Solving
- Team Development
Accomplishments
- BEST STAR PERFORMER IN OVERALL SALES,BRANDING,OPERATIONS AND MARKETING ACTIVITIES IN CASAGRAND
- AWARDED AS BEST MENTOR IN PAYTM
Languages
Tamil
First Language
English
Advanced (C1)
C1
Hindi
Beginner (A1)
A1
DECLARATION
I hereby declare that above information is correct to the best of my knowledge.
SANJAY S
Timeline
GENARAL MANAGER
CASAGRAND PVT LTD
12.2023 - 06.2024
Team Leader
PAYTM
09.2019 - 04.2023
MBA - Marketing Management And Research
MADRAS UNIVERSITY
B.E - Civil engineering
Vel Tech Multi Tech Dr.Rangarajan <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Dr.SakunthalaEngineering</span> College, Anna University
H.S.C -
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Alagappa</span> Mat.Hr.Sec School
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