Sanjay Upadhyay

• Increased customer satisfaction by providing personalized service and addressing clients'' needs.
• Maximized resource utilization, reducing waste while increasing overall operational efficiency.
• Implemented quality control measures to ensure products met high standards before being sold or serviced to customers.
• Implemented innovative inventory management systems to reduce costs and improve product availability.
• Entered income and expense details into business databases to track purchases and address variances.
• Mentored staff members, fostering professional development and enhancing overall team performance.
• Developed and managed relationships with vendors and suppliers.
• Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
• Reduced employee turnover rate by creating a positive work environment and implementing comprehensive training programs.
• Managed finances, budgeting, and forecasting to optimize business growth and profitability.
• Boosted sales through effective merchandising strategies and attractive store displays.

•Warehouse Management with FIFO system

• QA/QC (Quality Assurance/Quality Check) Team Management & Handling Design KRAs and periodic monitoring Vendor Management and development Manage CHA (Export & Import) clearance Ensuring Last Mile Delivery within prescribed TAT
• Planning and execution of strategies aimed at business development in new territories.
• Purchase- vendor management
• Enhanced customer satisfaction by ensuring accurate order fulfillment and timely deliveries through diligent monitoring of orders and shipments.
• Coordinated with sales teams to develop promotional strategies that effectively balanced inventory levels with customer demand patterns.

Managing the warehouse team and warehouse’s day to day operation for inbound, outbound, inventory and order fulfillment and ensure that all entries are happening in WMS.

• Conducting regular stock count.

• Regular MIS reporting and RCA submissions.

• Training and managing team .

• Also handling team of 200+ blue collar.

• Created an SOP manual to provide operation procedures to employee working at warehouse.

• Assisting central HR team in hiring, salary disbursement and grievance redressal.

• 1 year experience in garment unit as a contract

• Recruitment of Financial Advisors Team Handling Achieving Sales Target through FA's Conducting Business Opportunity Plan
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.