SANJAY MANDA
AMBERNATH W EST
Summary
Dynamic Trade Counsellor with a proven track record at IDFC FIRST BANK LTD, excelling in trade finance and client onboarding. Leveraged negotiation skills to drive significant revenue growth and optimize foreign currency transactions. Adept at problem-solving, consistently achieving sales targets while enhancing client relationships across diverse sectors.
Overview
12
12
years of professional experience
Work History
TRADE COUNSELLOR
IDFC FIRST BANK LTD
Mumbai
11.2025 - Current
- Drove business development to achieve trade product sales and revenue targets.
- Guided customers on trade finance products, including letters of credit and bank guarantees.
- Collaborated with internal teams to resolve trade-related queries and enhance client satisfaction.
- Managed client relationships with SMEs, corporates, and business clients.
- Acquired new clients while cultivating existing relationships for growth.
- Provided comprehensive support for trade transactions to ensure efficiency.
- Optimized processes to increase throughput of foreign currency transactions, improving transaction efficiency.
- Recommended process improvements based on analysis of competitors and market trends to strengthen trade offerings.
TRADE & FOREX SM
HDFC BANK LIMITED
Mumbai
09.2019 - 11.2025
- Executed consultative sales for trade forex products, focusing on hedging solutions and bank guarantees to meet client needs.
- Consistently achieved sales targets within assigned territory through strategic trade forex initiatives.
- Generated sales growth for trade and forex business across diverse customer segments.
- Onboarded new customers while nurturing relationships with existing clientele to generate new business.
- Managed product promotions and coordination with stakeholders to enhance trade forex offerings.
- Cross-sold banking products, including working capital and investment solutions, to enhance overall revenue streams.
- Resolved queries related to rtfx products and processes for branches and clients.
- Monitored compliance with FEMA and RBI guidelines to ensure risk mitigation in forex transactions.
RELATIONSIP OFFICER
KOTAK MAHINDRA BANK LTD
Mumbai
12.2016 - 09.2019
- Identified and engaged new working capital, home loan, and business loan clients through referrals and cold calling efforts.
- Sourced savings accounts to drive new business growth while strengthening existing client relationships.
- Recommended appropriate banking products based on client requirements and preferences.
- Provided clients with sound financial advice tailored to their needs.
- Guided current account clients on import and export inquiries, ensuring smooth transaction processes.
- Coordinated with treasury for accurate forex rates on clients' import advances and miscellaneous payments.
- Maintained up-to-date knowledge of available financial products and financing options.
- Managed client inquiries through in-person meetings, phone calls, and emails, ensuring timely responses.
ASSOCIATE SERVICE DELIVERY MANAGER
INDUSIND BANK LIMITED
Mumbai
06.2015 - 12.2016
- Ensured customer satisfaction through superior service delivery and adherence to quality norms.
- Analyzed MIS reports to enhance resource and operational efficiency, supporting banking growth.
- Acquired new customers through direct sales efforts to walk-in clients and referrals, contributing to branch revenue.
- Monitored and reconciled all general ledger and payable accounts daily, ensuring accuracy of entries.
- Reviewed daily accounts opened report, focusing on current and savings account sales.
- Provided updates to branch manager while handling escalated requests and submissions.
- Coordinated with internal and external auditors to ensure compliance with statutory norms and bank policies, mitigating operational risks.
ASSOCIATE FINANCIAL SERVICE MANAGER
ICICI PRUDENTIAL LIFE INSURANCE CO
Mumbai
03.2014 - 06.2015
- Coordinated appointments to evaluate clients' financial and insurance needs, ensuring informed product recommendations.
- Selected suitable products from company’s offerings to align with client requirements.
- Secured customer agreement for purchases and completed sales documentation accurately.
- Provided thorough after-sales service, fostering long-term customer relationships and satisfaction.
- Engaged ICICI Bank customers to promote and sell life insurance products, enhancing client awareness of options.
Education
PGDM - Marketing Specialization
Kohinoor Business School
Mumbai01-2014
T.Y.B. Com -
M.P.S.P Singh Degree College
Mumbai01-2011
Class 12th -
Marceline junior College
Maharashtra01-2008
Class 10th -
B.U.E.H.S
Maharashtra01-2006
Skills
- Trade finance
- Regulatory compliance
- Risk assessment
- Trade market insights
- Client onboarding
- Client relationship management
- Trade financing options
- Financial forecasting
- Negotiation skills
- Problem solving
Languages
- English
- Hindi
- Marathi
- Telugu
- Odia
Personal Information
- Date of Birth: 24/03/1990
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Painting
- Plantation & Gardening
- Listening to Music
Father's Name
Fakira Manda
Certifications And Achievements
- Certificate Course in Foreign Exchange by IIBF
- Association of Mutual Fund in India (AMFI)
- Insurance Regulatory and Development Authority of India (IRDA)
- Awarded Star Performance Award for Booking highest no of Forward Contracts in the Region for FY21-22
- Awarded Silver Star award for onboarding New Trade Customer (NTC) for FY21-22
Timeline
TRADE COUNSELLOR
IDFC FIRST BANK LTD
11.2025 - Current
TRADE & FOREX SM
HDFC BANK LIMITED
09.2019 - 11.2025
RELATIONSIP OFFICER
KOTAK MAHINDRA BANK LTD
12.2016 - 09.2019
ASSOCIATE SERVICE DELIVERY MANAGER
INDUSIND BANK LIMITED
06.2015 - 12.2016
ASSOCIATE FINANCIAL SERVICE MANAGER
ICICI PRUDENTIAL LIFE INSURANCE CO
03.2014 - 06.2015
PGDM - Marketing Specialization
Kohinoor Business School
T.Y.B. Com -
M.P.S.P Singh Degree College
Class 12th -
Marceline junior College
Class 10th -
B.U.E.H.S