SANJAY RITH R
Bengaluru
Summary
Resourceful Technical Support Engineer polished in restoring system functionality by quickly assessing and resolving diverse hardware and software problems. First-rate troubleshooting, diagnostic, and repair skills combined with strong attention to detail and systematic approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Desktop Support Engineer
Artech infosystems pvt.ltd [ Client Company:KPMG Global Services-Banglore]
Bengluru
08.2023 - 04.2025
- Provided technical support for software and hardware issues to employees.
- Installed and configured desktop systems for end-users at KPMG Global Services.
- Diagnosed and resolved network connectivity problems promptly and efficiently.
- Collaborated with IT team to improve desktop support processes and procedures.
- Troubleshot network connectivity issues for both wired and wireless connections.
- Provided technical assistance to users in person, via phone or email.
- Provided training to end-users on basic usage of computer applications.
- Prepare the laptops for the new joiners of KPMG.
- Troubleshooting, installing, and configuring mail clients like MS Outlook.
Education
Bachelor of Commerce
St.charles Degree College
Bhadrvathi11-2017
Skills
- Network troubleshooting
- System configuration
- Technical support
- Desktop installation
- Active Directory
- VPN
Certification
- MS Office, MS Word, MS Excel, MS PowerPoint
- Tally 9.0
- Automation Testing
Languages
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Malaylam
Proficient (C2)
C2
kannada
Native
Native
Hindi
Proficient (C2)
C2
Timeline
Desktop Support Engineer
Artech infosystems pvt.ltd [ Client Company:KPMG Global Services-Banglore]
08.2023 - 04.2025
Bachelor of Commerce
St.charles Degree College
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