Sanjeev Chaturvedi
Custody Onboarding Manager
Pune
Summary
A competent professional with 12 years of experience in Client Onboarding activities for Institutional Client group. Core competencies include - Process Management, People management, Project management, Process Standardization, Change management, Business Analysis.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Vice President
Citicorp. Services India Ltd
Pune
06.2013 - Current
- Global Custody, Client Implementation, (Team is responsible for client interaction and understand their service/set up requirement and eventually to ensure flawless onboarding into 100+ investment markets
- Offer numerous services like tax, foreign exchange, and issuance/vetting of various type of Market/Tax/FATCA/Constitutive documents)
- Key Responsibilities:
- Performing day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service-related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high-quality service to customers and internal partners
- Responsible for leading, managing, appraisal and overseeing the development of a team of 13 FTEs
- Also, developing performance metrics to track defect, productivity
- Exercising leadership and supervisory responsibility over Operations department
- Evaluate subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc
- Supports the planning and hire of right set of people, train, guide, coach, develop and appraise and reward people based on meritocracy
- Ensure a robust processing environment with effective controls
- Establish risk management practice
- Contributing into Automation/Digitization initiatives by leading project workstream using SME knowledge
- Key Achievements:
- Conducted a 5-day workshop in Citibank - TAMPA as part of Global Standardization project, working with the senior leadership team to eliminate region specific nuances but make the process globally aligned for all 3 regions (APAC, NAM, EMEA)
- Dec’19
- Nominated as a member of Global “Voice of employee” committee formed with Senior management with objective to improve workplace environment
Senior Team Member
Bank of America
Gurgaon
02.2012 - 05.2013
- Responsibilities:
- To set up Broker/Dealer account including account modification and closure support as per request received from Salesperson
- Additionally, to perform various recon activities between Bank of America and Merryl Lynch systems to update system records
- Used to navigate Third party system (D&B), Public websites (SEC, EDGAR, SOS) and Company websites as a source of information
- Key Achievements:
- Received Bronze award to provide process improvement idea (on system navigation which eventually helped team to perform bulk account search in one go) and to learn process activities before agreed date.
Financial Analyst
eClerx India Pvt. Ltd
Pune
02.2010 - 02.2012
- Onboarding, Reference Data Client,
- To perform New account opening/maintenance and closure activities for Executive and Prime Brokerage relationship as per request raised by Salesperson in System ensuring SLA priority
- Key Achievements:
- Got cross trained on multiple sub functions due to quick learning skills and supported as a “plug and play” resource
- Was awarded as Employee of the Month for proven flexibility to the Function and Organization.
Education
MBA - Finance
Institute of Business Studies And Research Pune, Kanpur University (CSJM)
Pune 07.2008 - 07.2010
Bachelor of Science - Mathematics
BND College
Kanpur 07.2004 - 05.2008
Skills
- Client account management
Timeline
Assistant Vice President
Citicorp. Services India Ltd
06.2013 - Current
Senior Team Member
Bank of America
02.2012 - 05.2013
Financial Analyst
eClerx India Pvt. Ltd
02.2010 - 02.2012
MBA - Finance
Institute of Business Studies And Research Pune, Kanpur University (CSJM)
07.2008 - 07.2010
Bachelor of Science - Mathematics
BND College
07.2004 - 05.2008
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