SANJEEV JAGANMOHAN ANANDA RAO
Bangalore
Summary
Accomplished professional with extensive 24-year background in IT infrastructure management, virtualization project management, data center management, networking and security, budget management, cost optimization, and people management, dedicated to tackling complex challenges in distinguished organizations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Leader, Technical Support Operation India & Saarc
Cisco Systems
Bangalore
09.2008 - Current
- Assisted in managing a team of over 200 members to support administration and IT infrastructure.
- Handled infrastructure services including Wi-Fi, VPN, and related tasks.
- Provided remote technical support for applications such as Office 365 and productivity tools.
- Delivered local tech support for Lenovo, Mac, and Linux systems.
- Addressed support needs to maintain stakeholder satisfaction through effective technical assistance.
Sr. LAB Administrator
EMC2/VMware Inc.
Bangalore
08.2007 - 09.2008
- Spearheaded Technical Operations, Infrastructure Support, and served as Project lead for OSDC Bangalore.
- Specialized in Server Networking and Virtualization Technologies, contributing to the advancement of cutting-edge solutions.
- (an EMC company)
Lab Administrator
Cisco Systems
Bangalore
05.2004 - 08.2007
- Managed Server Networking and Virtualization, focusing on LAB Management, Configuration, and remote power management.
- Contributed to the optimization of server environments through efficient administration and strategic configuration.
IS Coordinator
Scandent Group
Bangalore
02.2003 - 05.2004
- Orchestrated Networking, IP Telephony, Lotus Domino, and Server Management, playing a pivotal role in ensuring seamless IT operations.
- Provided support for diverse technologies, contributing to the effective functioning of the IT infrastructure.
Technology Specialist
Veritas Technologies
Bangalore
11.1999 - 02.2003
- Designed and deployed Firewalls, Cisco Routers, Gateways, VLAN, and VPN solutions.
- Contributed expertise to enhance network security and efficiency, ensuring optimal performance of deployed technologies.
CS Engineer
Samtech Engineering
Bangalore
01.1996 - 09.1999
- Served as a dedicated Customer Support Engineer and Field Engineer, deployed for prestigious clients including Star TV, ESPN, ITC, and Sylvan.
- Provided exemplary customer support and played a key role in field engineering activities, contributing to client satisfaction.
Education
Bachelor of IT -
Assam Down Town University
Assam01.2018
Skills
- Lab management
- Resource mobilization
- Needs analysis
- SOX compliance
- Strategic planning
- Storage management
- Capital management
- Results mapping
- Team leadership
- People development
- Communication skills
- Motivation techniques
- Innovation strategies
- Analytical thinking
Certification
- Cisco Certified Interviewer
- Certified in Business intelligence using power BI by Skill Nation
- Cisco Security Ninja
- ITIL Foundation V3
- VMware Certified Professional
- CCNA (Cisco Certified Network Associate)
- HP Star Certified
- Brainbench Certified
- Six Sigma Certified (White Belt)
- Red Hat Trained
- Internal People Management Training
- ISO 27001
- Leadership Training
Languages
English
Kannada
Hindi
Websites, Portfolios and Profiles
linkedin.com/in/sanjeev-jaganmohan-304b11a4
Custom Section
- Proficient in Microsoft Windows, Unix, and Linux operating systems.
- Expert in data security, conducting vulnerability assessments, and managing security tools like Pointsec, PGP, and Patch Management.
- Experienced in mail and proxy server management, with expertise in MS Exchange, Linux Sendmail, ISA, and Squid.
- Proficient in firewall management, with expertise in Checkpoint, Gauntlet, and Raptor.
- Skilled in storage management, with proficiency in EMC, HP, and Tandberg technologies.
- Proficient in networking management, specializing in Cisco routers and switches.
Interests
- Singing
- photography
- travelling
- reading
Timeline
Leader, Technical Support Operation India & Saarc
Cisco Systems
09.2008 - Current
Sr. LAB Administrator
EMC2/VMware Inc.
08.2007 - 09.2008
Lab Administrator
Cisco Systems
05.2004 - 08.2007
IS Coordinator
Scandent Group
02.2003 - 05.2004
Technology Specialist
Veritas Technologies
11.1999 - 02.2003
CS Engineer
Samtech Engineering
01.1996 - 09.1999
Bachelor of IT -
Assam Down Town University