PAVITHRA S
Learning & Development
Chennai,TAMILNADU
Summary
Dynamic Learning & Development professional with 2+ years of experience in delivering impactful training program. Proven track records in content development, and cross-functional operations in the insurance and EdTech sectors. Adept in product knowledge transfer, designing and delivering effective On-boarding and stakeholder management, leveraging LMS tools to drive learning outcomes. Successful contributor to digital content strategies including video creation and LMS management.
Overview
3
3
years of professional experience
8075
8075
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Deputy Manager - Learning & Development
Star Health and Allied Insurance Co. Ltd
Chennai
04.2023 - Current
- Delivered 100+ structured product training sessions to corporate employees, sales teams, claims teams, underwriting teams, medical professionals, broker channels and senior executives (AVP level & above).
- Led induction training during orientation programs; facilitated query-handling sessions across Pan-India.
- Evaluated the effectiveness of training programs using key performance indicators and adjusted content as needed.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams - Claims, Product & Underwriting teams to transform complex insurance content into engaging training materials and presentations to drive business growth and achieve corporate objectives.
- Developed FAQs, assessments, contests, and digital content to support ongoing learning and sales promotions.
- Provide Voice-overs for Audio Visual content related to Products & Processes
- Coordinated shoots for promotional/training videos used on LMS and Corporate Social Media platforms.
- Earned ' Certificate of Appreciation ' and completed a Management Development Program .
- Actively contributed to STAR DISHA ( Driving Inclusion, Sustainability, Harmony & Accessibility)
- Served as a Certified ERT (Emergency Response Team) Member.
Operations and L&D Executive
Yogi's Consult
Chennai
01.2023 - 03.2023
- Conducted induction training for new hires in operations and sales.
- Managed internal documentation, interdepartmental communication, and business reports.
- Designed visual content (PPTs, pamphlets) for training and marketing.
Operations & Recruitment Executive
SMART Training Resources India Pvt Ltd
Chennai
09.2022 - 01.2023
- Executed 20+ short- and long-term training plans, managed trainer logistics, and ensured seamless program execution nationwide.
- Liaised with 50+ colleges and departments to deliver training services; prepared detailed feedback and closure reports.
- Oversaw job postings, candidate screening, and freelancer onboarding for training needs.
- Managed LMS tools and conducted assessments for students PAN India
Education
Master of Science - Mathematics
Meenakshi College For Women
Chennai, Tamil NaduBachelor of Science - Mathematics
Meenakshi College For Women
Chennai, Tamil NaduCBSE - Class XII -
LA Chatelaine Junior College
Chennai, Tamil NaduCBSE - Class X -
Meenakshi College For Women
Chennai, Tamil NaduSkills
- Product Training for Corporate & Sales Teams
- Training Content Development
- LMS Management
- Digital Content Creation (Voiceover, Video Shoots)
- Stakeholder Collaboration & Cross-Functional Communication
MS Word, Excel & Powerpoint
- Canva
Performance improvements
Task delegation
Staff training and development
Decision-making & Problem Solving capacity
Conflict resolution expertise
Team leadership
Customer relations
Adaptability and flexibility
Time & Project management
Certification
Certified Instructional Designer, Middle Earth HR
Interests
Acting & Theatrics
Volunteering & Community Involvement
Continuous Learning & Upskilling
Awards
- 2x Gold & 1x Silver Medals in National/International Karate Tournaments; Black Belt Holder
- 2nd Place – 5th Hindu Spiritual & Service Fair
- Certificate of Excellence from Ex-HRD Minister Smriti Zubin Irani for Academic Achievement
Timeline
Deputy Manager - Learning & Development
Star Health and Allied Insurance Co. Ltd
04.2023 - Current
Operations and L&D Executive
Yogi's Consult
01.2023 - 03.2023
Operations & Recruitment Executive
SMART Training Resources India Pvt Ltd
09.2022 - 01.2023
Master of Science - Mathematics
Meenakshi College For Women
Bachelor of Science - Mathematics
Meenakshi College For Women
CBSE - Class XII -
LA Chatelaine Junior College
CBSE - Class X -
Meenakshi College For Women
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