Experienced Systems Administrator with a proven track record of driving revenue growth and improving staff performance in alignment with company objectives. Demonstrated expertise in software implementation and maintenance, managing complex infrastructures, and overseeing data center operations. Committed to delivering top-notch service through solutions-oriented problem-solving and effective communication. Adept at troubleshooting, collaborating with teams, and continuously enhancing both technical and interpersonal skills. Seeking a career opportunity in a company that values professional development and offers ample room for growth.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
System Administrator
iE3 Innovations Pvt. Ltd.
03.2017 - Current
Company Overview: About iE3 Innovations, Its Part of US based Organization E3 Retail. iE3 Innovations Pvt. Ltd. (formerly ISS Software) was established in 2004, as the Indian arm of e3 Retail, a company head quartered in Raleigh, North Carolina, USA. iE3 is a Software company who is mainly focused on Retail Domain Products and Solutions.
Managing the AD environment.
Creating and Managing Users, Groups and OUs etc.
Creating and managing GPMC on respective OUs.
Managing/performing Backups on servers.
Managing File server.
Installation, configuration, and Management of N/W Devices.
Upgraded Team Foundation Server. (DevOps Server)
Deploying Builds in DEV/QA/Prod environments.
Managing Database Servers, Automation of DB Backups.
Azure, Office 365 Administration.
Managing/Installing/Configuring VMs/App for different environments.
About iE3 Innovations, Its Part of US based Organization E3 Retail. iE3 Innovations Pvt. Ltd. (formerly ISS Software) was established in 2004, as the Indian arm of e3 Retail, a company head quartered in Raleigh, North Carolina, USA. iE3 is a Software company who is mainly focused on Retail Domain Products and Solutions.
System Admin
Currie and Brown India Ltd.
12.2014 - 02.2017
Company Overview: About Currie and Brown, it’s a UK Based Organization who Works Globally and Provides Cost Management services to Worldwide of Its clients.
Managing the AD environment.
Creating and Managing Users, Groups and OUs etc.
Creating and managing GPMC on respective OUs.
Managing/performing Backups on servers.
Managing File server.
Installation, configuration and Management of N/W Devices.
Installation and Management of Sonicwall.
Server updation and upgradation.
Review system logs.
Managing DHCP and WDS server.
Performing maintenance task on servers on routine basis.
Managing Internet Policies through Sophos, ISA Proxy etc.
Responsible to get the follow-up from vendors to get the services resumed within timeline.
Documenting and publishing the incident reports.
About Currie and Brown, it’s a UK Based Organization who Works Globally and Provides Cost Management services to Worldwide of Its clients.
System Admin
Bcube IT Services Ltd.
09.2014 - 12.2014
Company Overview: About Bcube IT services Ltd: - It is a Gurgaon Based Organization which is founded in 2007 and provides IT services, CRM services, BPO services and Infra Renting etc.
Managing the Team.
Creating and Managing Users, Groups and OUs etc.
Performing Administrative Task like Creating and Implementing GPMC on OUs.
Installation and Management of Wi-Fi & Troubleshooting.
Managing Permissions on shared Drives.
Managing Firewall (Nebero).
Managing Internet Policies for Users through ISA, Proxy server.
Changing VLAN on switches as per requirement.
Managing/configure Windows Deployment server.
Creating and managing Email Accounts.
About Bcube IT services Ltd: - It is a Gurgaon Based Organization which is founded in 2007 and provides IT services, CRM services, BPO services and Infra Renting etc.
Clients- Oxigen services ltd, Safetycart.com, Fusion etc.
System Engineer
Trimax IT Infrastructure and services ltd.
08.2012 - 09.2014
Company Overview: About Trimax IT Infrastructure and Services: It is a Mumbai based company establish in 1992. It is an ISO 9001:2000 certified company, it mainly Deals in FMS Support, IT products sales & Services, Implementation IT services in call centers, BPOs & corporate offices in Private, Public & Government Sectors.
Managing The Team.
Responsible for downloading & installing software including upgrade the OS, Backup & restoring files.
Troubleshoot technical problem related to LAN and Applications.
Ms Outlook, Outlook Express, printer, Dialer Software’s, Amadeus, Aspect, Altitude AVAYA/CMS supervisors issues etc.
Performing Administrative task like creating user accounts, maintaining user’s profiles, assigning rights and permissions etc. in Active Directory.
Patch installation on all Servers and Re-Start Servers on the down time.
Setup and Troubleshooting of end user machines.
Installation of Wi-Fi & Troubleshooting.
Changing VLANs on Switches as per requirements.
Installation and manage Proxy Servers, e.g. - ISA, GFI web monitor etc.
Providing Training to new hired Engineers.
About Trimax IT Infrastructure and Services: It is a Mumbai based company establish in 1992. It is an ISO 9001:2000 certified company, it mainly Deals in FMS Support, IT products sales & Services, Implementation IT services in call centers, BPOs & corporate offices in Private, Public & Government Sectors.
Client Site- HERO Management Services Ltd, Cyber city, Gurgaon.
Desktop Engineer
Team Computers Pvt Ltd.
08.2010 - 04.2011
Company Overview: About Team Computers: - It is a Delhi based company established in 1987 and Deals in FMS Support, Software Support, IT products sales & Services, Implementation IT services in corporate offices, BPO, KPO, Private and Public Sector companies.
Troubleshoot system issues related to OS, H/W and Applications.
Assembling new machines and Printers etc.
System parts replacement.
Troubleshoot Printer related issues, installation, configuration.
Troubleshoot End User Problems.
Setup and configure User’s Profile, E-mail and applications as per requirement within SLA on User’s System or Laptop.
Outlook express-configuration, Backup, Restore, MS Outlook -configuration, Backup, Restore.
Remote Desktop Solutions etc.
About Team Computers: - It is a Delhi based company established in 1987 and Deals in FMS Support, Software Support, IT products sales & Services, Implementation IT services in corporate offices, BPO, KPO, Private and Public Sector companies.
Client Site: - CGV (CWG Delhi 2010 Project), Xerox India Ltd., Ester industries ltd. and Hewitt Associate.
Education
10th -
B.S.E.B
12th - undefined
B.I.E.C
B.A (Hons.) -
IIT
IIT Roorkee
Skills
Windows Server
Active Directory administration
DNS configuration expertise
DHCP management
Hyper-V administration
DevOps infrastructure oversight
Team Foundation Server management
Streamlined deployment processes
Proficient in Azure and AWS
Languages
Hindi
English
Certification
Certified MultiCloud Network Associate, Aviatrix - March 25
Microsoft Certified: Azure Administrator Associate (AZ-104). Dec 24
Advanced Certification Programme in Cloud Computing and DevOps, Indian Institute of Technology, Roorkee. Jan 2024
Timeline
System Administrator
iE3 Innovations Pvt. Ltd.
03.2017 - Current
System Admin
Currie and Brown India Ltd.
12.2014 - 02.2017
System Admin
Bcube IT Services Ltd.
09.2014 - 12.2014
System Engineer
Trimax IT Infrastructure and services ltd.
08.2012 - 09.2014
Desktop Engineer
Team Computers Pvt Ltd.
08.2010 - 04.2011
12th - undefined
B.I.E.C
10th -
B.S.E.B
B.A (Hons.) -
IIT
IIT Roorkee
Personal Information
Father's Name: Ramayan Pandey
Date of Birth: 05/02/89
Nationality: Indian
Marital Status: Married
Hobbies and Interests
Reading
Teaching
Surfing net
Travelling
Personal Information
Father's Name: Ramayan Pandey
Date of Birth: 05/02/89
Nationality: Indian
Marital Status: Married
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