Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sanjeev Kumar

Phulparas, Bihar, Madhubani

Summary

Dynamic team leader with extensive experience at EcomExpress Ltd., excelling in logistics supervision and compliance training. Proven track record in enhancing workflow efficiency and resolving customer inquiries, ensuring high satisfaction levels. Skilled in team scheduling and problem-solving, fostering a collaborative environment that drives operational suc

Overview

9
9
years of professional experience

Work History

Team Leader

Ekart
Nirmali, Madhubani, Bihar
08.2025 - Current
  • Led daily operations and coordinated team tasks to meet service goals.
  • Trained new team members on standard procedures and best practices.
  • Resolved customer inquiries and complaints with a focus on satisfaction and service quality.

Supervisor

EcomExpress Ltd.
Phulparas, Madhubani, Bihar
12.2018 - 07.2025
  • Managed team schedules and ensured adequate staffing levels.
  • Supervised daily operations in logistics and delivery processes.
  • Coordinated with other departments to streamline workflow efficiency.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.

Acting Supervisor

EcomExpress Ltd.
Jhanjharpur, Madhubani, Bihar
02.2017 - 11.2018
  • Supervised daily operations and ensured efficient workflow among team members.
  • Trained new staff on operational procedures and safety protocols.
  • Coordinated inventory management and maintained stock levels for timely deliveries.
  • Complied with company policies, objectives and communication goals.

Education

2nd Devision - Intermediate BSEB

Marwari College
Darbhanga, Bihar, India
02-2003

2nd Devision - High School BSEB

SKY High School ,
Barhi, Madhubani, Bihar,India

Skills

  • Team leadership
  • Customer service
  • Compliance training
  • Logistics supervision
  • Workflow coordination
  • Team scheduling
  • Problem solving
  • Training development

Languages

Hindi
First Language
English
Beginner
A1

Timeline

Team Leader

Ekart
08.2025 - Current

Supervisor

EcomExpress Ltd.
12.2018 - 07.2025

Acting Supervisor

EcomExpress Ltd.
02.2017 - 11.2018

2nd Devision - Intermediate BSEB

Marwari College

2nd Devision - High School BSEB

SKY High School ,
Sanjeev Kumar