Sanjeev Kumar
Phulparas, Bihar, Madhubani
Summary
Dynamic team leader with extensive experience at EcomExpress Ltd., excelling in logistics supervision and compliance training. Proven track record in enhancing workflow efficiency and resolving customer inquiries, ensuring high satisfaction levels. Skilled in team scheduling and problem-solving, fostering a collaborative environment that drives operational suc
Overview
9
9
years of professional experience
Work History
Team Leader
Ekart
Nirmali, Madhubani, Bihar
08.2025 - Current
- Led daily operations and coordinated team tasks to meet service goals.
- Trained new team members on standard procedures and best practices.
- Resolved customer inquiries and complaints with a focus on satisfaction and service quality.
Supervisor
EcomExpress Ltd.
Phulparas, Madhubani, Bihar
12.2018 - 07.2025
- Managed team schedules and ensured adequate staffing levels.
- Supervised daily operations in logistics and delivery processes.
- Coordinated with other departments to streamline workflow efficiency.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Acting Supervisor
EcomExpress Ltd.
Jhanjharpur, Madhubani, Bihar
02.2017 - 11.2018
- Supervised daily operations and ensured efficient workflow among team members.
- Trained new staff on operational procedures and safety protocols.
- Coordinated inventory management and maintained stock levels for timely deliveries.
- Complied with company policies, objectives and communication goals.
Education
2nd Devision - Intermediate BSEB
Marwari College
Darbhanga, Bihar, India02-2003
2nd Devision - High School BSEB
SKY High School ,
Barhi, Madhubani, Bihar,IndiaSkills
- Team leadership
- Customer service
- Compliance training
- Logistics supervision
- Workflow coordination
- Team scheduling
- Problem solving
- Training development
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Team Leader
Ekart
08.2025 - Current
Supervisor
EcomExpress Ltd.
12.2018 - 07.2025
Acting Supervisor
EcomExpress Ltd.
02.2017 - 11.2018
2nd Devision - Intermediate BSEB
Marwari College
2nd Devision - High School BSEB
SKY High School ,