Sanjeev Kumar
Summary
Dynamic team leader with proven expertise in training, inventory management, and safety protocol implementation. Committed to enhancing team performance and customer satisfaction through effective collaboration and problem-solving.
Overview
1
1
year of professional experience
Work History
Team Leader
Instakart Services Pvt Ltd
Bihar
01.2025 - 01.2026
- Led team in daily operations and task assignments.
- Coordinated scheduling to ensure optimal staffing levels.
- Monitored inventory levels and communicated needs to management.
- Trained new team members on company policies and procedures.
- Implemented safety protocols to maintain a secure work environment.
- Facilitated team meetings to discuss project updates and challenges.
- Resolved customer inquiries to enhance service quality.
- Collaborated with cross-functional teams for operational efficiency.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Conducted regular performance reviews to assess individual team member progress.
- Completed daily quality assurance duties to provide feedback for improvements.
- Created training materials and conducted group trainings on new processes or procedures.
Education
Associate of Arts -
Lalit Narayan Mithila University
Bihar 03.2024
Skills
- Team leadership
- Employee training
- Inventory management
- Safety protocol implementation
- Performance evaluation
- Customer service
Languages
English
Beginner (A1)
A1
Hindi
Beginner
A1
Timeline
Team Leader
Instakart Services Pvt Ltd
01.2025 - 01.2026
Associate of Arts -
Lalit Narayan Mithila University