Sanjeev Prasanth
Bengaluru
Summary
Certified Scrum Master with 5 years of overall experience and 3.8+ years driving Agile transformations, leading cross-functional teams and delivering complex IT initiatives using Scrum, SAFe, and Kanban frameworks. Proven expertise in facilitating Agile ceremonies, managing dependencies, and fostering a culture of continuous improvement through coaching and mentoring. Highly proficient in Jira and Confluence, with a strong ability to optimize workflows for improved efficiency and predictability. Recognized for effective stakeholder engagement, clear communication, and proactive risk management to consistently deliver high-quality products.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scrum Master | IT analyst
Tata consultancy Services ltd
Bangalore
05.2022 - Current
- Facilitated all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring time-boxed, outcome-driven execution aligned with Scrum best practices.
- Proactively identified and removed team and organizational impediments by coaching teams toward self-resolution and escalating blockers when required.
- Published and analyzed Agile delivery metrics such as capacity utilization, commitment reliability, defect leakage, burndown/burn-up charts, and scope change trends, enabling transparent, data-driven decision-making for stakeholders and leadership.
- Coached teams and stakeholders on Scrum, Kanban, and SAFe, driving consistent Agile adoption at both team and enterprise levels.
- Led end-to-end release planning and delivery, coordinating across development, QA, and business stakeholders to ensure predictable, high-quality value delivery each release cycle.
- Contributed to the Agile Center of Excellence / Community of Practice, designing Agile training sessions and driving continuous improvement initiatives to enhance team productivity and product quality.
CMDB Analyst | Systems Engineer
Tata consultancy Services ltd
Bangalore
10.2020 - 04.2022
- Owned end-to-end CMDB lifecycle management within an Agile ITSM environment, ensuring accurate CI identification, classification, relationships, and governance aligned with ITIL 4 practices.
- Worked closely with infrastructure, application, and service owners to define CI standards, ownership models, and service hierarchies.
- Ensured high CMDB data quality and integrity through regular audits, reconciliation, and governance activities, transitioning the CMDB from static inventory to a trusted system of record.
- Supported Incident, Problem, and Change Management by providing accurate impact analysis and dependency visibility using CMDB relationships.
- Managed and prioritized CMDB and ITSM backlogs using Scrum and Kanban practices, delivering enhancements iteratively.
- Produced and published CMDB and ITSM metrics related to CI coverage, data accuracy, and compliance to support operational decision-making.
Education
Bachelor of Science -
Sri Krishna Institutions
Skills
Agile & ITSM Tools: Jira, Confluence, ServiceNow, Azure DevOps
Collaboration: Microsoft Teams, Slack, Zoom, Google Meet
Documentation & Reporting: Microsoft Excel, PowerPoint, Jira Reports, Google Workspace, OneNote, SharePoint
Metrics & Dashboards: Jira Dashboards, Power BI
Planning & Estimation: Planning Poker (online)
Retrospectives & Feedback: TeamRetro, EasyRetro, Retrium, Metro Retro, Miro
Certification
• Certified Scrum Master (CSM)(Scrum Alliance)
• Kanban Practitioner (HelloSM)
• Scrum Master Accelerator (HelloSM)
• Agile Scrum + Scrum Master (Udemy)
• SAFe 6.0 Scrum Master (Scaled Agile,Inc.)
• Kanban Practitioner (HelloSM)
• Scrum Master Accelerator (HelloSM)
• Agile Scrum + Scrum Master (Udemy)
• SAFe 6.0 Scrum Master (Scaled Agile,Inc.)
Core Competencies
- Agile Coaching & Facilitation
- Scrum, Kanban & SAFe Frameworks
- Stakeholder Engagement & Communication
- Release Planning & Dependency Management
- Metrics, Reporting & Transparency
- Risk Management & Issue Resolution
- Continuous Improvement & Retrospectives
- Cross-functional Team Leadership
Timeline
Scrum Master | IT analyst
Tata consultancy Services ltd
05.2022 - Current
CMDB Analyst | Systems Engineer
Tata consultancy Services ltd
10.2020 - 04.2022
Bachelor of Science -
Sri Krishna Institutions