
Detail-oriented professional with extensive experience in cheque clearing and transaction auditing. Proven ability to manage customer inquiries and facilitate interbank communication, ensuring accurate processing and resolution of issues. Committed to maintaining high standards of efficiency and customer satisfaction.
Managed inward and outward cheque clearing operations alongside balance confirmation duties.
Executed signature verification on inward cheques totaling over fifty thousand transactions.
Acquired positive pay confirmations from customers to enhance security measures.
Handled inquiries from customers through collaboration with customer care team and branches.
Engaged with customer care regarding rejected cheques, confirming all related transactions.
Assisted other banks on various operational tasks when necessary.
Raised queries about transactions with other banks to ensure accurate processing.