Sanjeev Kumar Sugumar
Catalog Specialist I
Chennai,TN
Summary
Motivated and results-driven Analyst with proven track record in data analytics and process mapping. Proven ability to identify business needs and develop valuable solutions to drive accuracy and process efficiency. Drives business effectiveness through making recommendations based on data findings.
Overview
2
2
Certifications
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Catalog Specialist I
Amazon development center
Chennai, Tamil Nadu
12.2020 - Current
- Managed team of 20 employees, training, and professional growth of employees.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Carried out day-day-day duties accurately and efficiently.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Collected and analyzed statistics on program data and usage using Excel.
Catalog Quality Associate
Amazon development center
Chennai, Tamil Nadu
08.2018 - 11.2020
- Identified issues, analyzed information and provided solutions to problems.
- Create SOPs for catalog product and communicate with business teams for implementation.
- Provide data sets for ML training process.
- Handle escalations and issues across various teams related to catalog and seller support.
- Received Best performer Award in Q1' 20 and also in Q2 & Q3'19 consecutively.
Education
Bachelor of Engineering - Electronics And Communication Engineering
Sri Venkateswara College of Engineering
Sriperumbudur, Kanchipuram 08.2014 - 05.2018
Skills
Risk Management
undefinedCertification
Paid internship as Data analyst in Urjanet.inc
Timeline
Catalog Specialist I
Amazon development center
12.2020 - Current
Catalog Quality Associate
Amazon development center
08.2018 - 11.2020
Paid internship as Data analyst in Urjanet.inc
06-2018
[Digital Marketing] Training - [2 months ]
06-2018
Bachelor of Engineering - Electronics And Communication Engineering
Sri Venkateswara College of Engineering
08.2014 - 05.2018
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