Summary
Overview
Work History
Education
Skills
Tools
Certification
Accomplishments
Timeline
Generic

SANJIVANI DEORUKHKAR

Mumbai

Summary

  • IT professional with over 7 years of industry experience working in IAM solutions. Have good exposure in IT operations, Identity and Access management, Customer Engagement, Security Administration. Well versed with Incident management, Directory services and User activity monitoring.
  • Known for excellent troubleshooting skills – able to analyze code and engineer well-researched, cost-effective and responsive solutions. Possess great communication skills. Zealous about learning and working with latest and trending technologies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Consultant

Wipro Ltd.
Mumbai
01.2022 - Current
  • Involved in User account administration activities, On-boarding user accounts on different platforms with application access and policies, access certification. User provisioning/ De- provisioning, User account modification, account deletions, entitlement/ Re-org changes, Role management, password management etc.
  • AD group management through Incident management / service request / request fulfillments.
    Deals with Service accounts / Generic accounts in Microsoft active directory. Also deals with vaulting the created user/ service/ generic accounts in Thycotic Secret Server PAM toolset to enhance security.
  • RSA SECURID : Experience and Hands on in RSA SecureID for creating managing user accounts, token assignments for the users and syncing tokens and Active Directory user accounts. Creating and assigning administrative roles for users in RSA Security Console.
  • Managing primary and replica server Operations from RSA operational console. Performing RSA Authentication Manager system upgrades (Version 8.5, 8.6, 8.7 SP1), managing patching duties, Health checks to ensure efficient system performance. Managing and Administrating RSA security Console and Operational console for VPN users and Provide MFA.
  • Hands on experience on RSA Secure authentication policies (Password policies, Lockout policies, Token policies and Authentication Grades).Creating and assigning administrative roles for users in RSA Security Console.
  • Experience in debugging of authentication / authorization related issues and creating Roles, Policies and Real time activity monitoring in RSA Secure console.
    Experience in Import and Export of RSA Soft tokens and Hard tokens to RSA Authentication Manager.
  • SailPoint IIQ : Experienced and knowledge on Application Onboarding, Understanding of key areas such as Lifecycle management, Certification, Role management, Password management, Group creation, SoD/ Policy creation, Access request management (Task creation, updating, utilization).
  • Created templates and manuals for training new analyst to our department that maintained document consistency and streamlined process to save time.

Associate Consultant

Capgemini India
Mumbai
05.2019 - 12.2021
  • Proven skills as Security Administrator in Identity access management to create, modify, disable and reactivate the accounts including generic accounts, providing support to all Employees and Vendor Contractor Staff.
  • Involved in Customer Engagement; interaction with end users on a day-to-day basis and built confidence and reliability of IT operations for business decisions.
  • SailPoint IIQ : The Security Admin team is responsible for Access control, manage user authentication and authorization, managing the Joiners Amendments and leavers controls governing user’s access also responsible for managing request for User accounts/service accounts provisioning, retention, creation, reset, amendment, and deletion of access. Involved in server administration activities such as addition and removal of security server admin groups by managing servers. Using Windows PowerShell script for creation and modification of users.
  • Ensuring that the service level agreements for all categories of tickets are met as per established SLA standards / targets. Coordinating with the various IT support teams for incidents resolution and closure as it is the part of Security Admin Team.
  • Knowledge of Active Directory services, two-factor authentication (2FA), multi-factor authentication (MFA). Managing Active Directory Objects, user’s access across Windows, Google G Suite. Working on applications like Provisioning, Cerner, NextGen.
  • Good knowledge of IT Infrastructure Library (ITIL).
    Ensure all KOP (Key Operating Procedure) documented procedures are followed in relation to account administration & keep them updated as per the new changes. Creation of process documents, knowledge base and maintaining updates after discussion with client periodically.
  • Grooming junior team members and reviewing critical high priority tasks performed by them.

Analyst

Orient Technologies Pvt. Ltd
Mumbai
03.2016 - 08.2018
  • Understanding of an ISP eco-system, the various functions involved and their interworking to fulfill customer Service delivery. Knowledge of how E2E service flow happens in an IP framework.
  • Aware of the fault management process: Trouble Ticket, SLA, MTTR, Escalation matrix. Familiar with the roles of Access point, Cisco Router, layer 3 aggregation switch, DHCP & DNS servers, AAA nodes. Good understanding of the various computer network topologies like ring, bus, mesh, star.
  • Cognizant of IP basics like QoS, TCP handshake, VLAN, Dynamic IP allocation and use of ICMP diagnostics like lookup, ping and trace route to troubleshoot basic IP connectivity issues.
  • Proven communication skills, verbal as well as written coupled with exceptional presentation skills with the capability to perform above expectation in challenging situations.
  • Worked on project for TIKONA INFINET PVT LTD.
    Offer field support to the on-site technicians in case of escalated issues like CPE not getting IP connectivity, user facing slow speed in general or for a particular website, etc.
  • Monitoring of TIKONA Access points and configure them with the help of NOC team in case of any technical failure.
  • Derive RCA for CEO level escalations and maintain updated tracker of the issues along with the solutions.
  • Coordinating with internal teams to control the status of network elements using management & troubleshooting the issue.
    Escalating a particular issue to the field engineers/respective team leads in case of outages involve major network components & generate report.

Education

Bachelor of Engineering - Electronics And Telecommunication

Rajendra Mane College of Engineering & Technology
Mumbai, MH

Skills

  • Access Management
  • Identity Management
  • Problem-Solving
  • Critical Thinking
  • Issue Resolution
  • Excellent Communication
  • Teamwork and Collaboration

Tools

  • RSA SecurID
  • SailPoint IIQ / IdentityNow
  • Active Directory (ADUC)
  • Siebel

Certification

  • Undergone SailPoint IIQ Training
  • CyberArk trustee training & certification
  • Undergone CCNA Course from “RST FORUM” Training Institute where I gained sound exposure to basic computer networking concepts, switching & routing techniques

Accomplishments

  • Received STAR award in appreciation of dedication and efforts that have contributed to the success of the organization. (CAPGEMINI INDIA – 2020).
  • Received Recognition and appreciation from Client, reason of recognition – Disciplined Focus and excellent service (MVP received more than 3 times CAPGEMINI INDIA – 2020 & 2021)

Timeline

Consultant

Wipro Ltd.
01.2022 - Current

Associate Consultant

Capgemini India
05.2019 - 12.2021

Analyst

Orient Technologies Pvt. Ltd
03.2016 - 08.2018

Bachelor of Engineering - Electronics And Telecommunication

Rajendra Mane College of Engineering & Technology

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