

Identity and Access Management (IAM) Engineer with 4.5 years of experience in Microsoft Entra ID (Azure Active Directory), specializing in user lifecycle management, access provisioning, Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), Conditional Access, and Privileged Identity Management (PIM). Experienced in resolving identity and access issues through ServiceNow, supporting enterprise IAM operations, and ensuring secure, compliant access while meeting SLA commitments. Strong analytical, troubleshooting, and stakeholder management skills.
Microsoft Entra ID (Azure AD) and Identity & Access Management (IAM) Engineer with 4.5 years of experience in user lifecycle management, access provisioning, RBAC, Conditional Access, MFA, and identity administration. Experienced in managing enterprise identities, resolving access-related incidents through ServiceNow, supporting shift operations, and ensuring secure, compliant access across cloud environments.
Strong knowledge of Microsoft Entra ID, Active Directory, PIM, SSO, and access governance with a focus on operational excellence and customer satisfaction.
Analyzed user access requests to ensure compliance with organizational policies.
Mentored junior consultants in IAM strategies, fostering professional development within the team.
Identity and Access Management (IAM)
Microsoft Entra ID (Azure Active Directory)
User LifecycleIdentity Governance
User provisioning
Role-Based Access Control (RBAC)
Multi-Factor Authentication (MFA)
Conditional Microsoft 365 Identity Administration
Privileged Identity Management (PIM)
Single Sign-On (SSO)
Active Directory (AD)
Access Management
Access Management
Azure AD Group Management
Access Reviews
Authentication
Authorization
ServiceNow
Incident Management
Request Fulfillment
User management
Security & Compliance
Identity troubleshooting
Consistently met SLA targets for incident and service request resolution.
Improved user onboarding efficiency through accurate and timely access provisioning.
Supported secure identity management practices by ensuring compliance with organizational access policies.