SANJU V K
Bangalore
Summary
Highly motivated and professional Senior warehouse executive, senior team leader, Area manager with over 8 years of experience providing high-level support to organization. Proficient in managing file mile and last mile operations, organizing meetings and events, overcoming challenges , and communicating with internal and external stakeholders. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Senior Warehouse Executive
Wake fit innovation PVT Ltd
01.2024 - Current
- Team building , team training , Team adherence.
- SAP Knowledge , MS Excel , WMS, Process excellence organisation tools .
- Planning , dispatching to geographical zone
- 800-1000 OPD’s (order per day ) fulfillment.
- Inbound & outbound logistics .
- Inventory management ( FIFO , LIFO), Cycle audit , Batch audits, 100% Inventory summary .
- Maintenance of 12000 UNITS of inventory in 4 categories.
- Monitoring escalations , tickets closure , ticket fulfillment .
- Submission of RCA’s for Non dispatch of SKU’s
- Traqo process , Indent raising , Billing for interstate transition
- Amazon , flip kart , Blue Dart other local distribution of wakefit orders .
- Planning for Projects like big billion days sales , and BLR sales
- Ensuring 100% accuracy in last mile operations .
- Fulfilling claims received from returns (40-50pcs/ day amazon , flipkart).
- Publishing daily inventory accuracy / SAP data
- Ensuring 97.5% of fulfillment in dispatch and delivery .
- Providing Total stock details for finance team , once in 90 days and providing detailed view for variation in stocks .
Senior Team leader
Insanely good by Swiggy
01.2023 - 01.2024
- POC of assigned location.
- GRN, dispatch , login of partners with TAT
- Monitoring the delivery services within TAT 99.50% (4000 OPD)
- Tickets closure . Alternative service implementation.
- Maintaining attendance sheets and payouts.
- Product management , Process Development .
- To maintain a refund below 3.50% (1000 OPD).
Team leader
SUPR INFOTECH SOLUTIONS PVT LTD
01.2021 - 01.2023
- Audit received goods for last mile operations .
- Assigning the task to partners .
- Monitoring the SLA within TAT.
- Human resource management .
- Submission of RCA’s as routine.
- Tickets closure.
- Conducted research and prepared reports on various topics related to the company's operations and industry trends
- Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence.
- 360 days hiring , follow up
- Training the team to avoid integrity issue .
- Development of culture , and Ethics as a matter of resembles of team to organization.
- Ensuring to reach the Organization result of 98% SLA
- Not breaching the Refunds above 5%.
- Monitoring Escalations of integrity issues
- Arrange for alternate deliveries to promote the NPS’s score .
- Tickets closure within TAT , no refunds are initiated as a integrity issue in service fulfillment.
Area manager
01.2019 - 01.2021
- Planning , the route .
- Creating last mile droppoints for quick delivery
- Forcasting future calender schedules .
- Cost cutting , man power utilisation .
- Tickets closure , Subscription Endoresments .
- Offline marketing camps weekely once.
- Publishing inventory reports , loss of damages .
- 360 days hiring , Training the process .
- 97.98% fulfilment .
Education
Bachelor's Degree - Business Administration (BBA)
PESIT College
01.2019
Master in Business Administration - MBA
Dayananda Sagar college
01.2021
Skills
Strong organizational and time-management skill
Certification
Human resource management .
Timeline
Senior Warehouse Executive
Wake fit innovation PVT Ltd
01.2024 - Current
Senior Team leader
Insanely good by Swiggy
01.2023 - 01.2024
Team leader
SUPR INFOTECH SOLUTIONS PVT LTD
01.2021 - 01.2023
Area manager
01.2019 - 01.2021
Bachelor's Degree - Business Administration (BBA)
PESIT College
Master in Business Administration - MBA
Dayananda Sagar college