SANKARESWARAN N
Virudhunagar
Summary
Client services background focused on engaging industry customers to deliver responsive support and accurate information. Applied product and service expertise to align solutions with customer expectations and market trends. Dependable achiever recognized for maintaining high ethical standards and customer trust.
Overview
6
6
years of professional experience
Work History
Customer Service Account Executive
Tamilnad Mercantile Bank Ltd
Virudhunagar
10.2020 - Current
- Assisted customers with deposit inquiries and branch banking services to enhance overall customer experience.
- Resolved account issues and escalated complex matters to banking management for timely resolution.
- Strengthened customer understanding of checking, savings, loan, and card services.
- Verified KYC records for completeness and compliance with internal policies to maintain regulatory standards.
- Reviewed identity documents against internal onboarding standards.
- Worked with various departments to achieve project goals. to meet shared goals.
Education
MBA - Marketing And HR
V H N Senthilkumara Nadar College
Virudhunagar05-2020
B.com - CA
Hindusthan College of Arts and Science
Coimbatore01-2017
HSC -
KVS Matriculation Higher Secondary school
Virudhunagar01-2014
SSLC -
KVS Matriculation Higher Secondary school
Virudhunagar01-2012
Skills
- KYC screening
- Account onboarding
- Deposit processing
- Identity verification
- Customer service
- Cross-functional coordination
- Analytical thinking
- Detail orientation
- Problem resolution
- Tally ERP 9
- MS Office suite
- Microsoft Windows operating systems
- Effective communication
- Accountancy knowledge
Personal Information
- Date of Birth: 1996-05-26
- Gender: Male
- Married
Personal Details
Languages Known : Tamil, English.
Hobbies
Surfing the Internet, Playing basketball, cricket, swimming, photoshaping, long drive, listening to music’s.
Extra-Curricular Activities:
Certificate of Horner: Secured a silver medal in the Bharathiar University swimming meet. Secured a bronze medal in a STATE LEVEL swimming competition in HSC. Awarded by ROTARY CLUB of VIRUDHUNAGAR as “BEST SPORTSMAN” in SSLC. Awarded as “OUTSTANDING SPORTSMAN OF THE YEAR 2014” at the school level.
Co-Curricular Activities:
- Participated in SEMINAR on the topic digital transition at HICAS, CBE.
- Participated in SEMINAR on the topic ROLE OF BANCASSURANCE IN INDIAN SCENARIO held at HICAS, CBE.
Disclaimer
(I hereby declare that the information furnished above is true to the best of my knowledge.) Place: Date: (N.SANKARESWARAN) Father’s Name : Mr. K.Natarajan
Timeline
Customer Service Account Executive
Tamilnad Mercantile Bank Ltd
10.2020 - Current
MBA - Marketing And HR
V H N Senthilkumara Nadar College
B.com - CA
Hindusthan College of Arts and Science
HSC -
KVS Matriculation Higher Secondary school
SSLC -
KVS Matriculation Higher Secondary school