Sanket Athawale
International Sales Executive
Pune
Summary
Dynamic International Sales and Customer Support Professional with proven experience driving sales growth and delivering exceptional client service across diverse global markets. Skilled in building strong international client relationships, managing the full customer lifecycle, and providing tailored support to ensure satisfaction and loyalty. Adept at identifying market opportunities through research and strategic planning, while maintaining clear communication and responsive service.
Overview
7
7
years of professional experience
3
3
Languages
Work History
International Sales Executive
NGRS, Pune
07.2025 - 10.2025
- Provided daily, multi-channel support to Australian clients, addressing inquiries and resolving issues to ensure a seamless customer experience.
- Managed the full customer support lifecycle — from initial engagement to post-installation follow-up — coordinating closely with installation teams for smooth project handovers.
- Delivered high-quality post-sale support, maintaining consistent communication and ensuring client satisfaction at every stage.
- Built and nurtured strong international client relationships, reinforcing brand loyalty through responsive, personalized service.
- Conducted focused market research to proactively identify customer needs and potential sales opportunities, supporting tailored solution delivery.
Sales & Marketing Associate
Platino Realtors
09.2023 - 06.2025
- Provided personalized support to clients throughout the closing process for residential flats, ensuring a smooth and stress-free experience.
- Assisted with re-sale processes by attending to client inquiries, scheduling property viewings, and offering prompt, accurate information.
- Developed and implemented a strategic outreach plan to engage more clients, both locally and internationally.
- Presented actionable insights and client feedback to the sales team, helping prioritize high-potential commercial and residential leads.
- Designed and executed targeted marketing campaigns, increasing brand visibility and client engagement in the real estate sector.
- Conducted market research to identify trends and customer preferences, resulting in more effective promotional strategies and tailored client communication.
- Collaborated with cross-functional teams to create client-focused content and promotional materials that addressed common questions and needs.
- Managed company social media channels, increasing engagement and generating leads through responsive customer interactions and consistent content updates.
Assistant Food and Beverage Manager
Hotel Atria
06.2022 - 09.2023
- Led team of F&B by allotting to various stations for the service.
- Contributed innovative ideas, igniting a 20% surge in guest engagement.
- Developed and executed social media strategies that generated 1,000 new leads and a 10% increase in customer conversions.
- Developed reporting updates every week about the sales and inventory.
Industrial Trainee
Sayaji Hotel Ltd
12.2020 - 03.2021
- Front Office – maintained an inventory of registration, vacancies and room assignments. Answered enquiries regarding hotel services.
- Food Production – Allotted to Tandoor section, handled breads. Tandoor items made me the preparation of breads and tandoor.
- F&B Service – Beverage pre-greeting, escorting, seating guests, taking orders and serving the food. Explaining menu items and specials, offering special attention requirements.
- Housekeeping – responsible for trayline and provide amenities, maintaining Rooms.
- Sales – learning pre sales in hotels, providing data of whole area comparison of hotels and their rates, answering and closing guests deals.
Internship
CV logistics and daily meets
01.2019 - 01.2019
- Supported daily last-mile delivery operations in coordination with Amazon’s DSP program.
- Assisted with route planning, van dispatching, and real-time tracking to ensure timely deliveries.
- Worked on participation in Amazon’s logistics systems, delivery operations, and standard operating procedures.
Education
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management, Catering Technology & Applied Science - Goa
Old Goa, India05-2022
Skills
- Customer Relationship Management
- Sales Strategy & Lead Conversion
- Customer Lifecycle Support
- Communication & Problem Solving
- Market Research & Client Insights
- Microsoft Office & CRM Tools
- International Client Engagement
- Professional Verbal & Written Communication
Interests
Basketball, GYM & Running, Books, Trekking, Kayaking, Singing, Virtual Gamer
Websites
Websites, Portfolios, Profiles
- Http://linkedin.com/in/sanket-athawale-484c40324
- Skype ID: live:.cid.35e4e5c542ee54f9
Timeline
International Sales Executive
NGRS, Pune
07.2025 - 10.2025
Sales & Marketing Associate
Platino Realtors
09.2023 - 06.2025
Assistant Food and Beverage Manager
Hotel Atria
06.2022 - 09.2023
Industrial Trainee
Sayaji Hotel Ltd
12.2020 - 03.2021
Internship
CV logistics and daily meets
01.2019 - 01.2019
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management, Catering Technology & Applied Science - Goa
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