Sanket Chandekar
Mumbai
Summary
Manager with 2.5+ years of experience in analytics, automation, and digital transformation. Skilled in managing product lifecycles from idea to delivery, working with cross-functional teams, and using data insights to create practical solutions that improve business performance and customer experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Birla Opus
Mumbai
05.2023 - Current
- Led the development of an AI-powered platform for color discovery and visualization, built on text-to-image models. Piloted with sales and design teams, achieving ~85% adoption and cutting mock-up turnaround by ~40%. The tool is production-ready and positioned for website rollout, enabling customer self-service previews and faster purchase decisions.
- Partnered with marketing as a strategic AI enabler, introducing creative workflows powered by generative models. Enabled large-scale variation generation and personalized content at scale, reducing campaign timelines by ~35% and strengthening engagement across flagship campaigns.
- Designed an AI voicebot using Generative AI + Retrieval-Augmented Generation (RAG) with a vector database of scheme/KYC documents. Incorporated human-in-the-loop safeguards for complex queries. Pilots achieved ~90% accuracy on routine requests, projected to reduce call center workload by ~25% and improve query resolution speed by ~50%.
- Shaping the design of a Vision-Language Model (VLM) + RAG-based dynamic pricing engine that ingests sales history, competitor benchmarks, and market conditions. Early pilots indicate ~8-10% potential improvement while maintaining sales volumes. Positioned as a scalable commercial AI initiative for smarter pricing strategies.
- Developed a Power BI dashboard for SLA compliance, integrating SAP data and advanced logic for performance tracking. Used daily by 500+ sales staff and leadership, delivering real-time visibility into order-to-delivery performance and helping reduce SLA breaches by ~20% in the first quarter of adoption.
- Built a Salesforce-integrated dashboard across 200+ field locations to monitor complaint categories, resolution timelines, and SLA adherence. Reduced manual reporting effort and enabled faster, data-driven decision-making to improve customer service outcomes.
Data Engineer Intern
Mactores
Mumbai
04.2022 - 07.2022
- Worked on the BladeBridge Code Automation Project, focused on enabling faster code generation and legacy code conversion for data platforms.
Administrator
Wipro
Mumbai
08.2018 - 06.2019
- EUC-Messaging, Triage Specialist: Investigate product quality of beta applications and communicate product launch risk and severity of issues to partners. Worked with client Citi bank to give support to their Avaya, Cisco, Nice technologies and performed weekend patching activities.
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - DATA SCIENCE & DATA ANALYTICS
Symbiosis Centre for Information Technology
04.2023
BACHELOR OF ENGINEERING - ELECTRONICS & TELECOMMUNICATION
Yeshwantrao Chavan College of Engineering
05.2018
Skills
- SAP
- Stakeholder & Cross-Functional Collaboration
- Agile & Sprint Planning
- Machine Learning
- Retrieval Augmented generation (RAG)
- Data Science
- Data Analytics
- Natural Language Processing (NLP)
- Product management
- Generative AI
- Prompt Engineering
- SQL
- Power BI
- Python
- AWS
- LangChain
Certification
- AWS Certified Cloud Practitioner, 07/01/22
- Certified AWS Cloud Economics, AWS Technical, AWS Business Accreditations, 07/01/22
Awards
- Culture Crusader Award, Recognized during quarterly R&R for consistently upholding and promoting organizational values and team culture.
- 2nd position in Autobot Event, Nagpur
Timeline
Manager
Birla Opus
05.2023 - Current
Data Engineer Intern
Mactores
04.2022 - 07.2022
Administrator
Wipro
08.2018 - 06.2019
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - DATA SCIENCE & DATA ANALYTICS
Symbiosis Centre for Information Technology
BACHELOR OF ENGINEERING - ELECTRONICS & TELECOMMUNICATION
Yeshwantrao Chavan College of Engineering