Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sanket Kamble

Mumbai

Summary

Experienced professional skilled in diagnosing and resolving issues with computer systems, mobile devices, and peripheral equipment. Proficient in addressing usability and security concerns. Demonstrated ability to independently investigate and troubleshoot technical problems effectively.

Overview

9
9
years of professional experience

Work History

Desktop Support Engineer

Kbs Creations
Mumbai
03.2022 - Current
  • Provided technical support for hardware and software issues across various systems.
  • Troubleshot network connectivity issues for both wired and wireless connections.
  • Configured user accounts, permissions and passwords according to company policies.
  • Installed, configured and maintained computer hardware, software and peripherals.
  • Resolved printer, scanner, and other peripheral device issues, maintaining operational efficiency.
  • Maintained inventory of all equipment, software licenses and warranties.

Desktop Support Engineer

Comsol IT Solutions
Mumbai
02.2020 - 01.2022
  • Assisted in the implementation of IT policies to improve user experience.
  • Maintained inventory of all equipment, software licenses and warranties.
  • Participated in IT projects related to desktop support services.

IT Assistant

Windwire Telecommunication
Thane
01.2017 - 01.2019
  • Provided technical support for telecommunications systems and equipment.
  • Documented IT processes and procedures to enhance team knowledge sharing.
  • Assisted users with basic computer operation skills such as Microsoft Office Suite usage.
  • Installed new software applications and troubleshot existing software issues.

Education

High School Diploma -

New Polytechnic Kolhapur
Kolhapur
03-2015

High School Diploma -

Gandhinagar High School
Kolhapur
03-2014

Skills

  • Technical support
  • Network troubleshooting
  • User account management
  • Software installation

  • Team collaboration
  • Help desk experience
  • Operating systems
  • Mobile device management
  • System administration
  • Remote desktop support
  • End user support
  • Ticketing system proficiency
  • Data backup and recovery
  • Teamwork and collaboration
  • Help desk support
  • Asset management
  • Advanced troubleshooting
  • Printer and peripheral support
  • Active Directory management
  • Hardware and software upgrades
  • Local area networking
  • Video conference support
  • Windows operating system
  • Friendly and patient

Languages

English
Advanced (C1)
C1
Marathi
Native
Native
Hindi
Proficient (C2)
C2
Sindhi
Intermediate (B1)
B1

Timeline

Desktop Support Engineer

Kbs Creations
03.2022 - Current

Desktop Support Engineer

Comsol IT Solutions
02.2020 - 01.2022

IT Assistant

Windwire Telecommunication
01.2017 - 01.2019

High School Diploma -

New Polytechnic Kolhapur

High School Diploma -

Gandhinagar High School
Sanket Kamble