Sanket Mohan Udewal

• Client Service / Participant Support:- Provided expert guidance to plan participants on 401(k), 403(b), pension, and other employer-sponsored retirement plans.

• Explained IRS rules, plan provisions, vesting schedules, loan procedures, hardship withdrawals, and RMD requirements in clear, compliant terms.

• Resolved participant inquiries through phone, email, and case management systems while maintaining high customer satisfaction scores.
• Plan Administration Processed retirement plan transactions including enrollments, contributions, rollovers, distributions, QDRO requests, and beneficiary updates.
• Ensured timely and accurate handling of contribution files, payroll feeds, and plan data reconciliation.
• Assisted with annual nondiscrimination testing (ADP/ACP), audit support, 5500 preparation, and compliance checks.
• Regulatory Compliance Ensured adherence to ERISA, IRS, DOL, and plan-specific regulatory requirements.
• Monitored plan activity to detect errors, discrepancies, or compliance gaps, escalating as necessary.
• Prepared and validated documentation required for audits, plan amendments, and fiduciary reviews.
• Data Management & Reporting Utilized HRIS, recordkeeping systems, and financial platforms (e.g., Workday, Fidelity, Empower, Alight, Voya) to update and maintain retirement plan records.
• Generated participant statements, plan reports, and data audits to support plan sponsors and HR teams.
• Analyzed contribution trends, participation rates, and fund performance to support plan optimization.
• Stakeholder Coordination:- Collaborated with HR, payroll, finance, and third-party administrators (TPAs) to ensure smooth plan operations.
• Supported plan sponsors during open enrollment, employee education sessions, and plan design discussions.
• Partnered with investment teams to communicate fund changes, target-date strategies, and rebalancing options.
• Process Improvement:- Identified process inefficiencies and recommended improvements to enhance accuracy and participant experience.
• Created or updated SOPs for retirement plan workflows, ensuring consistent service delivery.

Core Responsibilities & Experience:-

• Investment Management & Strategy:
• Manage and monitor a portfolio of retirement funds, ensuring alignment with plan goals and risk tolerance.
• Conduct thorough market research and analyze economic indicators to inform investment decisions and communicate potential opportunities/risks to stakeholders.
• Develop and implement tailored investment strategies for participants, focusing on tax efficiency, asset allocation, and long-term financial security.
• Execute transactions, including mutual fund exchanges, rollovers, and distributions, ensuring precision and compliance with plan rules.
• Oversee day-to-day administration tasks, such as participant enrollment, contribution integration with payroll, record-keeping, and processing benefit payments.