Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Personal Information
Microsoftcertifications
References
Timeline
Generic
SANKET S. PARTE

SANKET S. PARTE

Dahisar

Summary

Accomplished IT Deputy Manager with extensive experience at LearningMate Solutions Pvt. Ltd., recognized for developing streamlined processes and fostering high-performing teams. Proven ability to drive operational efficiencies and achieve significant cost savings while managing vendor relationships effectively. Skilled communicator adept at delivering projects within budget and on schedule, with a focus on continuous improvement and team empowerment.

Overview

23
23
years of professional experience

Work History

IT Deputy Manager

LearningMate Solutions Pvt. Ltd.
Mumbai
04.2007 - Current
  • Maintained records of all operational activities for future reference.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
  • Oversaw budgeting responsibilities, reducing costs and increasing margins.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided guidance and support to team members to help them achieve goals.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Coordinated with other departments to ensure smooth functioning of activities.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Produced thorough, accurate and timely reports of project activities.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Implemented quality control measures to uphold company standards.
  • Developed and implemented new procedures to improve efficiency of the organization.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Recruited and trained new employees to meet job requirements.
  • Provided necessary technical assistance and advice to subordinates when needed.
  • Collaborated with vendors and suppliers to secure best deals on products and services purchased by the organization.
  • Delegated work to staff, setting priorities and goals.

Senior FM Engineer

WIPRO INFOTECH
Vile Parle
09.2005 - 03.2007
  • Independently handling four branches of CitiFinancial.
  • Providing support for desktop computers and devices via visit, phone, and email.
  • Identifying problems and providing solutions.
  • Resolving a wide variety of performance, hardware, and connectivity issues.
  • Installation of the operating systems, Windows XP and Windows 2000.
  • Installations of software.
  • Configuring Microsoft Outlook (client side)
  • Troubleshooting various mail-related queries.
  • Installations of network printers.
  • Handling lease lines and ISDN lines.
  • Handling network devices such as routers, switches, and MLDN modems.
  • Updating antivirus patches on PCs.
  • Troubleshooting problems faced by users.
  • Maintaining the asset details for all the branches.
  • Escalation of hardware problems to vendors and higher management.
  • Follow up with vendors for replacement and newly ordered equipment and software.

Customer Support Engineer / FM Engineer

Orient Technology Pvt. Ltd.
Andheri
12.2004 - 08.2005
  • Working as a FM Engineer at site Metropolis Laboratory, Worli & Gold shield Services Pvt
  • Ltd., Andheri
  • Providing the client level support, solving the problems at client level
  • Managing Clients, Desktops & Applications etc
  • Installation & maintenance of Basic (OS, office, WinZip etc) & the other software’s used on the site
  • Crimping CAT-5 Cable for Straight & Cross Cabling
  • Installing Network Card, Setting up Peer to Peer Network
  • Installation and maintenance of PCS, Laptops, Printers, Scanners, Modems, Digital Cameras along with all the required software’s
  • Worked with various HP DJ Printers & Dot Matrix printers
  • Have worked with Office Scan Antivirus, Norton 2003, Norton 2004 Antivirus, Corporate Editions And removal patches
  • Worked with Various type of branded m/c’s ( e.g
  • HP Epc, Hp-Compaq, Compaq-Desktop, Compaq-Presario)
  • Currently working as Replacement Engineer at Tata International site at Worli

Hardware, Networking engineer & Customer Support Engineer

Arihant InfoTech
Borivali
03.2002 - 12.2004
  • Visiting & solving the client’s problems, guiding & convincing the clients & making sure that the problem is solved
  • Working as Hardware & Network Engineer on Field & attending the calls at the client’s places
  • Providing the client level support, understanding & solving the problems at client level
  • Working with Windows 95 / Windows 98 / Windows ME / Windows 2000 / Windows XP PRO & HOME Operating Systems
  • Installation & maintenance of Basic (Operating Systems , office 97/2000/XP), WinZip, Acrobat reader etc ) the other required software’s
  • Installation and maintenance of PCS, Laptops, printers, scanners, Modems, digital cameras along with all the required software’s
  • Configuring mail clients like Microsoft outlook, Outlook Express
  • To install & maintain the Network Operating Systems in the network
  • Installations of Service pack 3 & 4 for Windows 2000 (Win2k), Service pack 1 & 2 for Windows XP
  • Crimping CAT-5 Cable for Straight & Cross Cabling
  • Installing Network Card, Setting up Peer to Peer Network
  • Have worked with MacAfee 4.5 & 7 versions, Norton antivirus 2002 Norton2003, Norton2004, antivirus patches & removal, Troubleshooting Virus related problems & updating Antivirus Software
  • Configuring and Managing LAN at different Sites, solving problem of network connectivity
  • Installation and maintenance of PCS, printers, scanners, digital cameras along with all the required software’s

Trainee Hardware Engineer

Office Systems Services
Dadar
08.2001 - 02.2002
  • Visiting to clients place, understanding & solving the problems at client places, provide hardware & software support to client
  • Installation & Working with Windows 95 / Windows 98 Operating Systems, solving the OS related problems
  • Installation & maintenance of Basic (Operating Systems , office ( office 97/2000/XP ), WinZip, Acrobat reader etc )& the other user required software’s
  • Have worked with Norton antivirus 2001 & Norton antivirus 2002, antivirus patches, Troubleshooting Virus related problems & updating Antivirus Software

Education

B.Com -

YCMOU Nasik Board
01.2004

HSC -

Mumbai Board
01.1996

SSC -

Pune Board
01.1994

Graduate Diploma - Computer Engineering

P.C. Point
Andheri, E

Cisco Certified Network Associate Training -

IIHT

Skills

  • Process and procedure development
  • Cost analysis and savings
  • Purchasing and planning
  • Task delegation
  • Operations management
  • Decision-making capacity
  • Budget assistance
  • Recruiting and interviewing
  • Workplace safety compliance
  • Staff development
  • Team motivation
  • Workload management
  • Resource allocation
  • Vendor relationship management
  • Google drive
  • Compliance
  • Problem-solving
  • Time management
  • Team building
  • Verbal and written communication

Languages

  • English
  • Hindi
  • Marathi

References

Available on Request

Hobbies and Interests

  • Playing Cricket
  • Reading
  • Travelling

Personal Information

  • Date of Birth: 04/23/79
  • Marital Status: Married

Microsoftcertifications

  • MCP certification for Microsoft Certification Exam (070-270), Installing, Configuring, and Administering Microsoft Windows XP Professional
  • Certification in Managing and Maintaining a Microsoft Windows Server 2003 Environment (070-290)

References

References available upon request.

Timeline

IT Deputy Manager

LearningMate Solutions Pvt. Ltd.
04.2007 - Current

Senior FM Engineer

WIPRO INFOTECH
09.2005 - 03.2007

Customer Support Engineer / FM Engineer

Orient Technology Pvt. Ltd.
12.2004 - 08.2005

Hardware, Networking engineer & Customer Support Engineer

Arihant InfoTech
03.2002 - 12.2004

Trainee Hardware Engineer

Office Systems Services
08.2001 - 02.2002

B.Com -

YCMOU Nasik Board

HSC -

Mumbai Board

SSC -

Pune Board

Graduate Diploma - Computer Engineering

P.C. Point

Cisco Certified Network Associate Training -

IIHT

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