SANOJ PASWAN

• Established strong client relationships to drive business development.
• Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
• Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
• Maintained accurate records of all client interactions within the company's CRM system.
• Advised and counseled customers on financing and related matters, courteously educating clients and responding to inquires.
• Conducted regular client meetings to review performance of investments, discuss new opportunities and provide updates on the markets.

• Identified key performance indicators and guided team members on refining procedures to improve outcomes.
• Facilitated training programs to improve employee skillsets.
• Mentored junior staff members on best practices related to product design and implementation strategies.
• Drafted technical documents, such as user manuals and training materials, to ensure accuracy of content.

· Carry out quality assurance tests to discover errors and optimize usability.

· Initiate analysis of any issue to effectively reach a satisfactory conclusion with a positive outcome for all parties concerned.

· Earned Awards for outstanding performance in close quarters, simulating combat task, and participating in various live-fire exercises

· Identify leads, executes product and process innovation to increase advertiser performance and their investments.

· Work collaboratively with the team to develop new account management techniques.