Music
SANTAPRIYA MUKHERJEE
Aspiring Event Manager
Thane,MH
Summary
Organized professional with a strong background in operations management, client support, and data analysis. Skilled in coordinating processes, managing vendor relationships, and ensuring compliance. Proficient in advanced Excel and data visualization, with a knack for streamlining workflows. Eager to leverage my organizational and analytical expertise in event management to create successful events.
Overview
9
9
years of professional experience
3
3
Certifications
5
5
Languages
Work History
Deputy Manager
National Stock Exchange (NSE)
01.2023 - Current
- Achieved 99.95% or higher system uptime for trading operations
- Ensured zero regulatory breaches or compliance violations
- Maintained a stakeholder satisfaction score of 4.5/5 or above
- Implemented two new trading features annually with a 70% user adoption rate
- Managed market data operations, client queries, invoicing, debtors, and investor grievances
Customer Support - Financial Analyst, Technology And Operations
DBS Bank
01.2022 - 01.2023
- Achieved a 99% accuracy rate in processing NACH, cheques, and cash transactions
- Reduced compliance breaches to zero by enhancing operational controls and ensuring full regulatory adherence
- Improved query resolution time by 50%, leading to increased satisfaction among external and internal stakeholders
- Maintained 100% on-time vendor reporting and invoice processing on a monthly basis
- Enhanced reconciliation processes to achieve a 98% accuracy rate, strengthening financial reliability
Data Analyst
Tosoh India
01.2021 - 01.2022
- Streamlined MIS reporting processes, reducing preparation time by 30% through advanced use of Excel macros and pivot tables
- Improved data accuracy by 25% in CRM software by implementing robust data analysis techniques using VLOOKUP and other Excel functions
- Automated Excel report generation, increasing efficiency by 20% and enabling quicker decision-making
- Developed dynamic charts and dashboards, enhancing data visualization and stakeholder insights by 40%
- Optimized data analysis workflows, contributing to a 15% improvement in overall team productivity
Intern - Trainee
Divecha Climate Center for Change (DCCC), IISc
01.2021 - 12.2021
- Improved climate research data accuracy by 15% through glacier studies using remote sensing
- Enhanced glacier dynamics models by 20% via satellite imagery analysis
- Reduced data processing time by 25% through collaborative remote sensing efforts
- Developed a glacier retreat monitoring method adopted by the research center
- Presented glacier melting findings that influenced future research directions
Freelance Event Manager
Self Employed
02.2016 - 09.2020
- Successfully managed events with attendance ranging from 10,000 to 15,000 attendees, maintaining a 90% client satisfaction rate.
- Spearheaded an event with over 5000 attendees, delivering a 15% cost savings under budget.
- Coordinated with vendors, suppliers, and venues to secure contracts and negotiate favorable terms.
- Designed event schedules and timelines, ensuring seamless execution and on-time delivery.
- Supervised on-site operations, including vendor setup, attendee registration, and troubleshooting during events.
- Ensured compliance with safety and legal regulations for all events.
- Earned repeat business and referrals from high-profile clients due to exceptional attention to detail and creative problem-solving.
- Adapted to virtual and hybrid event formats during the pandemic, utilizing platforms like Zoom and Google Meet to create engaging digital experiences.
Education
M.Sc - Geology
St. Xaviers College
Mumbai 01.2018 - 1 2020
B.Sc - Geology
St. Xaviers College
Mumbai 01.2015 - 1 2018
Skills
Reconciliation processes
Certification
Power BI
Interests
Art
Photography
Travelling
Football
Timeline
Deputy Manager
National Stock Exchange (NSE)
01.2023 - Current
Customer Support - Financial Analyst, Technology And Operations
DBS Bank
01.2022 - 01.2023
Data Analyst
Tosoh India
01.2021 - 01.2022
Intern - Trainee
Divecha Climate Center for Change (DCCC), IISc
01.2021 - 12.2021
M.Sc - Geology
St. Xaviers College
01.2018 - 1 2020
Freelance Event Manager
Self Employed
02.2016 - 09.2020
B.Sc - Geology
St. Xaviers College
01.2015 - 1 2018
Power BI
Advanced Excel
SQL
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