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SANTAPRIYA MUKHERJEE
Aspiring Event Manager
Thane,MH
Summary
Organized professional with a strong background in operations management, client support, and data analysis. Skilled in coordinating processes, managing vendor relationships, and ensuring compliance. Proficient in advanced Excel and data visualization, with a knack for streamlining workflows. Eager to leverage my organizational and analytical expertise in event management to create successful events.
Overview
9
9
years of professional experience
3
3
Certifications
5
5
Languages
Work History
Deputy Manager
National Stock Exchange (NSE)
01.2023 - Current
- Achieved 99.95% or higher system uptime for trading operations
- Ensured zero regulatory breaches or compliance violations
- Maintained a stakeholder satisfaction score of 4.5/5 or above
- Implemented two new trading features annually with a 70% user adoption rate
- Managed market data operations, client queries, invoicing, debtors, and investor grievances
Customer Support - Financial Analyst, Technology And Operations
DBS Bank
01.2022 - 01.2023
- Achieved a 99% accuracy rate in processing NACH, cheques, and cash transactions
- Reduced compliance breaches to zero by enhancing operational controls and ensuring full regulatory adherence
- Improved query resolution time by 50%, leading to increased satisfaction among external and internal stakeholders
- Maintained 100% on-time vendor reporting and invoice processing on a monthly basis
- Enhanced reconciliation processes to achieve a 98% accuracy rate, strengthening financial reliability
Data Analyst
Tosoh India
01.2021 - 01.2022
- Streamlined MIS reporting processes, reducing preparation time by 30% through advanced use of Excel macros and pivot tables
- Improved data accuracy by 25% in CRM software by implementing robust data analysis techniques using VLOOKUP and other Excel functions
- Automated Excel report generation, increasing efficiency by 20% and enabling quicker decision-making
- Developed dynamic charts and dashboards, enhancing data visualization and stakeholder insights by 40%
- Optimized data analysis workflows, contributing to a 15% improvement in overall team productivity
Intern - Trainee
Divecha Climate Center for Change (DCCC), IISc
01.2021 - 12.2021
- Improved climate research data accuracy by 15% through glacier studies using remote sensing
- Enhanced glacier dynamics models by 20% via satellite imagery analysis
- Reduced data processing time by 25% through collaborative remote sensing efforts
- Developed a glacier retreat monitoring method adopted by the research center
- Presented glacier melting findings that influenced future research directions
Freelance Event Manager
Self Employed
02.2016 - 09.2020
- Successfully managed events with attendance ranging from 10,000 to 15,000 attendees, maintaining a 90% client satisfaction rate.
- Spearheaded an event with over 5000 attendees, delivering a 15% cost savings under budget.
- Coordinated with vendors, suppliers, and venues to secure contracts and negotiate favorable terms.
- Designed event schedules and timelines, ensuring seamless execution and on-time delivery.
- Supervised on-site operations, including vendor setup, attendee registration, and troubleshooting during events.
- Ensured compliance with safety and legal regulations for all events.
- Earned repeat business and referrals from high-profile clients due to exceptional attention to detail and creative problem-solving.
- Adapted to virtual and hybrid event formats during the pandemic, utilizing platforms like Zoom and Google Meet to create engaging digital experiences.
Education
M.Sc - Geology
St. Xaviers College
Mumbai 01.2018 - 1 2020
B.Sc - Geology
St. Xaviers College
Mumbai 01.2015 - 1 2018
Skills
Reconciliation processes
Vendor reporting and invoice management
Regulatory compliance and operational controls
Client and stakeholder support
Grievance handling
Stakeholder satisfaction management
Advanced Excel
MIS reporting and automation
Data visualization and dashboard creation
Workflow optimization
CRM software proficiency
Data accuracy and advanced analysis
Research and presentation
Operational efficiency and process automation
Financial reliability and process improvement
Event Planning & Execution
Vendor Negotiation & Relationship Management
Budgeting & Financial Oversight
Problem-Solving & Crisis Management
Strong Interpersonal and Communication Skills
Certification
Power BI
Interests
Art
Photography
Travelling
Football
Timeline
Deputy Manager
National Stock Exchange (NSE)
01.2023 - Current
Customer Support - Financial Analyst, Technology And Operations
DBS Bank
01.2022 - 01.2023
Data Analyst
Tosoh India
01.2021 - 01.2022
Intern - Trainee
Divecha Climate Center for Change (DCCC), IISc
01.2021 - 12.2021
M.Sc - Geology
St. Xaviers College
01.2018 - 1 2020
Freelance Event Manager
Self Employed
02.2016 - 09.2020
B.Sc - Geology
St. Xaviers College
01.2015 - 1 2018