Summary
Overview
Work History
Education
Skills
Languages
Skill
Passport
Education Certificates
Personal Information
Hobbies and Interests
Certification
Fitness, Gadget Freak, Travelling
Timeline
Generic

Santhosh D

Bangalore

Summary

Forward-thinking Senior Manager adept at managing teams of 40+ employees with 15 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.

Versatile specializing in Telecom, Automobile, Pharma, Banking skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Manager

Capgemini Technology
02.2020 - Current
  • Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Monitored and coordinated workflows to optimize resources.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Monitored expenditures to mitigate risk of overages.
  • Improved the overall project cost 10% Half Yearly with Delivery Led services
  • Implemented Agile framework and improved velocity of team performance month on month (10%)

Project Manager

Wipro Technologies
03.2008 - 02.2020
  • Handling 3 projects with end to end deliverables for both Managed Services (23 resources) and T&M (8 resources)
  • Managed projects from procurement to commission.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Provided detailed project status updates to stakeholders and executive management.
  • Developed and implemented strategic project plans to meet business objectives.
  • Coordinated material procurement and required services for projects within budget requirements.

Subject Matter Expert

Sutherland Global Services
08.2005 - 03.2008
  • Assisting my Team Lead in almost all the work like Report Generation, monitoring the progress of the number of calls (~200/ day) for the Team
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.

Education

MBA - IT Systems

University of Madras
Chennai
06.2009

Bachelor of Science - Physics

The New College
Chennai
06.2003

Skills

  • Strategic Planning
  • Reporting Oversight
  • Talent Development
  • Resource Allocation
  • Budget Oversight
  • Cross-Functional Communication
  • Data-Driven Decision-Making

Languages

English, Tamil and Telugu

Skill

Project Management, vendor Management, ITIL Service Management, Resource Management, Transition Management, Business Process Outsourcing, IT Infrastructure Support, Resource Management

Passport

Valid up to 08/09/2018

Education Certificates

  • MBA (Systems) in 2009 from Madras University, Chennai (Distance Education)
  • B.Sc (Physics) in 2003 from New College, Chennai (Regular)
  • Certified ITIL V3 (EXIN)
  • Certified Prince2 Foundation
  • PRINCE2 Practitioner Certificate in Project Management
  • Agile Software Development
  • Global English STEP+ - Level 7
  • Wipro Certified Scrum Master
  • Lean Certified (Internal Wipro)
  • B1 Business Visa (Expiry Date 2025)

Personal Information

  • Date of Birth: 02/14/83
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Hobbies and Interests

Cycling, reading technical blogs and articles

Certification

Certified ITIL V3 (EXIN)

Certified Prince2 Foundation

PRINCE2® Practitioner Certificate in Project Management

Agile Software Development

Global English STEP+ - Level 7

Certified Scrum Master

Leading SAFe Course (5.1)

Fitness, Gadget Freak, Travelling

I am a fitness enthusiast. i like to discovering new technology and gadgets. Additionally, I have a passion for travel and enjoy exploring new destinations.

Timeline

Senior Manager

Capgemini Technology
02.2020 - Current

Project Manager

Wipro Technologies
03.2008 - 02.2020

Subject Matter Expert

Sutherland Global Services
08.2005 - 03.2008

MBA - IT Systems

University of Madras

Bachelor of Science - Physics

The New College

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