Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santhosh K

IT & Security Operations
Bengaluru

Summary

Motivated IT professional with 4.6 years of experience in system administration, endpoint security, and IT infrastructure management. Skilled in identity and access management, patch management, VPN configuration, and secure remote support. Adept at applying security best practices in day-to-day operations, incident resolution, and compliance activities. Currently pursuing CompTIA Security+ to transition into a dedicated cybersecurity role

Overview

4
4
years of professional experience
1
1
Certificate
3
3
Languages

Work History

Field Tech Associate

NTT Data Information Processing Services Private Limited
07.2022 - Current

• Delivered L1/L2 system and security support for 250+ users, ensuring secure access and compliance.

• Administered endpoint security tools (Windows Defender, McAfee) to protect against malware and unauthorized access.

• Managed and audited user access in Active Directory, applying Group Policy for security hardening.

• Configured and troubleshot VPN connections (Cisco VPN, Global Protect) to enable secure remote work.

• Enforced data protection standards through secure asset disposal and media sanitization procedures.

• Monitored VMware environment for performance and security compliance.

• Assisted in incident response by diagnosing and resolving security related technical issues.

Engineer

Team Computers Private Limited
03.2021 - 07.2022
  • Provided secure L1/L2 support for desktops, laptops, and network devices, maintaining endpoint protection compliance.
  • Installed, configured, and maintained Windows 10/11, macOS, and associated security updates.
  • Assisted in router, switch, and Wi-Fi configurations with a focus on security best practices.
  • Troubleshot and resolved network connectivity issues (IP, DNS, DHCP).
  • Documented incident resolution steps, system changes, and security configurations for audit readiness
  • Established strong working relationships with clients through Strong Communication & Customer Service Time Management & Prioritization

Education

Bachelor of Engineering -

Mahendra Engineering of College
Namakkal, India
04.2001 -

Skills

Incident management

Timeline

Comptia Security plus

09-2025

Field Tech Associate

NTT Data Information Processing Services Private Limited
07.2022 - Current

Engineer

Team Computers Private Limited
03.2021 - 07.2022

Bachelor of Engineering -

Mahendra Engineering of College
04.2001 -
Santhosh KIT & Security Operations