SANTHOSH KUMAR BOLLAPALLI
Hyderabad
Summary
Dynamic Senior Business Intelligence Engineer with a proven track record at Amazon Development Center, excelling in Workforce Capacity Planning and financial analytics. Expert in Anaplan and Tableau, I drive strategic initiatives and optimize processes, enhancing team performance and stakeholder satisfaction. Recognized for leadership in delivering impactful data-driven solutions.
Overview
22
22
years of professional experience
Work History
Senior Business Intelligence Engineer & Planning Specialist
AMAZON DEVELOPMENT CENTER
02.2021 - Current
- Lead end-to-end development of Workforce Capacity Planning models using Anaplan for FinOps teams in AP, AR and Payroll
- Drive strategic planning initiatives through volume forecasting, productivity analysis, and headcount optimization
- Develop automated reporting solutions and UX dashboards for executive MBRs
- Partner with FP&A teams for headcount and OPEX planning across current year and 3YF cycles
Analytics & Reporting Lead
ADP INDIA PVT LIMITED
10.2016 - 01.2021
- Spearheaded financial analytics initiatives focusing on revenue management and client experience
- Automated 80% of manual reporting processes through Tableau and Business Objects implementation
- Led a cross-functional team managing diverse reporting needs across multiple platforms
- Developed and maintained client satisfaction tracking systems
Executive - Operations
COGNIZANT TECHNOLOGIES
05.2010 - 09.2016
- Managed end-to-end project operations including resource planning, financial tracking, and delivery management
- Developed automated solutions for timesheet compliance and rate card management
- Handled financial operations including RFPs, SOW management, and customer invoicing
- Led physical security and access management for ODC operations
Senior Team Leader - Operations
SATYAM BPO
07.2003 - 05.2010
- Led operations and technical teams ensuring service delivery excellence
- Implemented process improvement initiatives maintaining 5+ sigma level performance
- Managed customer relationships and service level agreements
- Received HR Award for exceptional team management
Education
Bachelor's Degree - Commerce
Osmania University
Business Analytics Certification - Machine Learning & AI
Indian Statistical Institute
Six Sigma Green Belt Certified -
Anaplan Model Builder Level 2 Certification -
Skills
- Workforce Capacity Planning
- Data Analytics & Visualization
- Process Automation & Optimization
- Financial Planning & Analytics (FP&A)
- Project Management Operations (PMO)
- Team Leadership & People Management
- Anaplan
- Tableau
- Excel
- SQL
- SAP-BO
- Datanet & Hubble
- Cognos
- Team Building
- Strategic Planning
- Performance Management
- Risk Management
- Resource Optimization
- Stakeholder Management
Technical Skills
Anaplan (L2 Certified), Tableau, Excel, SQL, SAP-BO, AWS Data Central – Hubble, Datanet, PeopleSoft, Cognos
Affiliations
- Nature lover, hiking and long drives
Languages
Telugu
First Language
Accomplishments
- Sig Sigma - Green Belt Certified
- Anaplan L2 Model Builder Certified
Timeline
Senior Business Intelligence Engineer & Planning Specialist
AMAZON DEVELOPMENT CENTER
02.2021 - Current
Analytics & Reporting Lead
ADP INDIA PVT LIMITED
10.2016 - 01.2021
Executive - Operations
COGNIZANT TECHNOLOGIES
05.2010 - 09.2016
Senior Team Leader - Operations
SATYAM BPO
07.2003 - 05.2010
Bachelor's Degree - Commerce
Osmania University
Business Analytics Certification - Machine Learning & AI
Indian Statistical Institute
Six Sigma Green Belt Certified -
Anaplan Model Builder Level 2 Certification -
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