

An accomplished Support Senior Manager with over 22 years of proven experience across Customer Success/Program Management/Cloud Ops/Support/Projects/Operations/Transitions. Proven skills in strategist and developing strong pipeline/road maps, thorough execution along with risk mitigation and people leader driven through value, empathy and focus on strengths.
Customer Service
Problem Solving
Communication
Leadership
Project Management
Business Analysis
IT Project Management
Business Intelligence
Cloud
DevOps