Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Software Tools
Timeline
OfficeManager

Santhosh Kumar R

SucesssFactors LMS Consultant
Hosur,Tamilnadu, India

Summary

SAP SuccessFactors LMS Consultant with over 8 years of Experience, specialized in LMS Configuration, Reporting and Connector Integrations. Leading a Technical Team, contributed to VSAAS LMS Implementation, Data Migration projects and developed Audit Reports, Data Integrations and automated solutions using LMS Connectors and Reports. .

Overview

1
1
Certification
4
4
years of post-secondary education
8
8
years of professional experience

Work History

LMS Technical Consultant

Wipro
London, UK and Bangalore, India
06.2018 - Current
  • Implementation of LMS and System Configuration during the Upgrade of SF LMS from On Premise to Cloud.
  • Analysis of LMS Changes as part of VSAAS Upgrade, prepare and execute the Test Cases to validate the changes.
  • Development of LMS Custom Reports using PRD tool and Bug fixes.
  • Implementation of Connector PGP Encryption process.
  • Implementation of SF User Connector to enable User data flow from Bizx to LMS.
  • Migration of GxP Learning Data from various LMS Systems like Peoplesoft, SABA, SumTotal into SF LMS.
  • Creation of Database views to automatically connect to the PowerBI, Qlikview or Spotfire dashboards replacing the manual refresh of LMS Reports.
  • Test Manager for an In House developed "SCAN Based Learning Compliance check" application.

Senior Software Engineer

Wipro
Bangalore, India
06.2016 - 05.2018
  • Lead an L2 Offshore Technical Support team of around 10 people.
  • Implement changes to LMS System Configuration as per Client Requirements and documentation of the workbook.
  • Setup New Admin roles in LMS and manage the Admin Workflows in LMS.
  • Design and Development of automatic User HR Data Integration from HR Database to LMS and Bizx.
  • Update LMS Notification templates and Locale Label changes in LMS.

Software Engineer

Wipro
Bangalore, India
01.2013 - 05.2016
  • Perform LMS Admin activities like Admin Account creation, Assignment Profiles, Instructor resource creation.
  • Bulk upload of Items, Curricula and Learning History using Connectors.
  • Deliver Custom reports by writing ad-hoc SQL Queries in the LMS Database as part of Report requests.
  • Handle Customer Incidents reported in LMS and resolve the issues as part of the Incident Management.
  • Transfer recurring issues as Problems and identify the Root Cause in coordination with Vendor and L3 Support Team.
  • Handle weekly Incident, Problem and CAB review meetings with Business and L3 Technical team. stakeholders.

Education

Bachelor of Engineering - Electronics And Communication Engineering

K.S.R. College of Engineering, Anna University
Tamilnadu
08.2008 - 06.2012

Skills

SAP SuccessFactors LMS

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Accomplishments

  • Awarded as Best Fresher of Healthcare Life sciences Business Unit.
  • Awarded as Most Valuable Player of the account.
  • Inducted in Wall of Fame for client appreciation.
  • Developed a Power BI Dashboard for the Support Team to monitor the SLA.
  • Implemented Improvements in Ways of Working in GL&D Function using automation.

Software

Oracle PL/SQL

Unix Shell Scripting

Python Scripting

Certification

ITIL® Foundation in IT Service Management. Axelos Certificate Number: 00232334

Software Tools

  • ITSM Tools: Remedy, Service Now
  • Test Management: HP ALM
  • Database: SQL Developer, SQL Server Mgmt. Studio
  • Server: Putty, WinScp, FileZilla
  • Python: PyCharm
  • Office Tools: Office 365

Timeline

LMS Technical Consultant

Wipro
06.2018 - Current

Senior Software Engineer

Wipro
06.2016 - 05.2018

ITIL® Foundation in IT Service Management. Axelos Certificate Number: 00232334

01-2016

Software Engineer

Wipro
01.2013 - 05.2016

Bachelor of Engineering - Electronics And Communication Engineering

K.S.R. College of Engineering, Anna University
08.2008 - 06.2012

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Santhosh Kumar RSucesssFactors LMS Consultant