Over 15 years of experience in sales operations and business process management with leading organizations such as HP Inc. and Accenture. Progressed from Process Associate to Assistant Manager, demonstrating expertise in Channel Data Management, Financial Claims Management, and Partner Compensation. Successfully led the transition of operations from Accenture to HP, enhancing efficiency and continuity. Recognized for strong analytical skills and a track record of driving process improvements that align with business objectives.
Business reporting and analytics
1. Global Enrichment Process Automation – Accenture
Led the design and implementation of an automation solution for the enrichment process, resulting in a global efficiency gain of 3 FTEs This project significantly reduced manual effort, improved data accuracy, and streamlined reporting cycles across regions
2. Automation and process optimization initiatives – Accenture
Spearheaded multiple automation projects focused on eliminating non-value-added reports and optimizing operational workflows These initiatives contributed to improved turnaround times and enhanced reporting efficiency across functional teams
3. Market Bridge Insourcing Project – HP
Managed a strategic transition project that eliminated a third-party vendor by insourcing the MB data processing function within HP, oversaw internal partner training, process configuration, and ongoing monitoring in HP's systems, and this initiative delivered an estimated cost savings of $300K annually, improved data control, and enhanced partner engagement