Certified CRISC Professional with 11 years of expertise in Risk Management & Financial Services, specializing in Non-Financial Risk, Operational Risk, and Controls. Accomplished in driving risk culture, ensuring compliance, and providing strategic oversight across multinational organizations., and hands-on experience in steering Enterprise Risk Programs, HR Risk Management, Risk Reporting and Analytics, as well as Risk Strategy and Governance functions.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
AVP HR Risk and Controls
Hongkong and Shanghai Banking Corporations (HSBC-HDPI)
09.2022 - Current
Manage Non-Financial Risk specifically overseeing management of Operational Risk & People Risk across Global Service Centers (8 countries) for Human Resources Function
Promptly Assess, escalate, and remediation of internal events and issues, minimizing potential impacts and facilitating timely resolutions
Conduct thematic reviews and initiate self-assessments (includes review of design & operative effectiveness of control and validate policy compliance)
Challenged and addressed poor or inefficient controls, tasks, and behaviors, driving continuous improvement in risk mitigation efforts
Managed governance forums and facilitated country-level site governance, as well as other risk management meetings across functional areas and entities
Present risk management reports (RCA, Events, Issues) at Risk Committees for approval and monitoring of emerging risks to ensure they are operating within risk appetite
Strengthen risk culture and raise awareness across the region regarding the active management of non-financial risks
Led and executed (RCSA) risk and control self-assessments, including identifying key risks, and assessing inherent and residual risks
Managed regional governance forums and facilitated country-level site governance, as well as other risk management meetings across functional areas and entities.
Business Execution Consultant (Business Risk & Control Senior Associate)
WELLS FARGO - ENTERPRISE GLOBAL SERVICES
02.2019 - 09.2022
Identify, assess, and mitigate Operations risks across all risk types across the line of business, consistent with the Risk Management Framework and policies
Generated monthly risk management reports and presentations; presented findings and proposed solutions to the Senior Management
Monitor, track and perform root cause analysis on incidents related to operational internal financial loss, data privacy and near misses assigned portfolio
Review and provide guidance and feedback to help teams identify, define risks and controls, potential gaps in controls, monitoring activities and prioritize proposed risk mitigation
Ensure adequate quality control over Operational risk events losses and reporting
Ability to deliver training sessions / control awareness programs to internal teams and business groups
Design/ development of training materials and procedure documents.
Operational Risk Consultant 3
WELLS FARGO - ENTERPRISE GLOBAL SERVICES
08.2013 - 02.2019
Develop implement and monitor risk-based programs to identify assess and mitigate any operational risks that arises from inadequate or failed internal processes, people, system or external events
Engage with the Control Executive teams, Function Heads and Independent Risk leaders to promote a strong operational risk culture
Provides consulting to business on corrective action plans and effectively managing change
Develop and deliver content to senior business, Independent Risk, Audit and Regulatory leaders summarizing the results of the independent risk assessment activities
Perform independent oversight and credible challenge to front line operational risk management activities
Engage with other region and US-based Operational Risk Business Oversight (ORBO) teams to ensure holistic oversight of the end-to-end business
Successfully review and challenge business operational risk management practices and outcomes
Prepare reports on operational and regulatory loss monitoring, risk controls and risk issues
Oversee and challenge the front line across all operational risk routines including – plan, identify and assess, control and mitigate, test and validate, monitor and report.
Associate – Default Management Services
Altisource Portfolio SOLUTIONS
07.2010 - 05.2012
Work with business partners to ensure proper follow up on Foreclosure proceedings
Review and analyze lien positions pertaining to collateral secured by real estate
Participate in and facilitate information sharing with manager, business partners and peers in a timely and efficient fashion to widespread communication
Reporting the weekly/monthly & annual dashboard to the higher management and onshore partners.
Education
Bachelor of Commerce - Accounting
Kristu Jayanti College
Bangalore
04.2001 -
Skills
Risk Management
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Certification
Certified in Risk and information systems Control - CRISC
Accomplishments
Facilitated end-to-end transition of BPRM process & was the sole member in liaising with businesses, process mapping, process documentation and knowledge transfer.
Completed 3 Process Improvement
Ensured regulatory compliance, leading to successful audits and assessments
Designed and implemented training programs, fostering a more risk-conscious culture
Established performance metrics and KCIs, demonstrating continuous improvement in risk management
Educational Profile
Bachelor of Commerce from Kristu Jayanti College
PUC from St. Aloysius College
Schooling from St. Aloysius High School
Timeline
AVP HR Risk and Controls
Hongkong and Shanghai Banking Corporations (HSBC-HDPI)
09.2022 - Current
Business Execution Consultant (Business Risk & Control Senior Associate)
Manager( Finance Solutions Junior Consultant) at The Hongkong and Shanghai Banking Corporation(HSBC)Manager( Finance Solutions Junior Consultant) at The Hongkong and Shanghai Banking Corporation(HSBC)